Rolev.ai
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Response within 4 to 8 business hours

How can we help you?

Have a question about billing, job application automation, or want to share feedback to improve Rolev.ai? Our team is ready to assist.

Billing & Receipts
Invoices, credit top-ups, subscriptions
Candidate Support
Technical questions, ATS status
Privacy & Data Erasure
Account deletion, data protection

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Choose a topic below and fill in your details. We will route your inquiry to the right specialist immediately.

Direct to Priority Billing Support · Inquiries typically answered within 2–4 hours
Billing & Credits
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Frequently Asked Questions

1 credit per job covers everything: tailored resume customization, cover letter generation, accuracy verification, and ATS application delivery. If you tailor materials or download documents for a job, subsequent application delivery for that same job incurs no additional credit. Credits never expire and remain in your account until used.
Operating Hours & Response Time

Our team is based in the United States and actively monitors inquiries Monday through Friday from 8:00 AM to 7:00 PM EST. Critical billing alerts are triaged continuously.

Average Response: < 4 hours
Support Location: United States