A/V Technician

About the role

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is a fast-growing defense technology startup focused on developing secure, mission-critical systems for our customers. Our operations depend on seamless communication and collaboration-both in person and across secure digital platforms. We’re looking for a skilled Audio/Visual (A/V) Technician who thrives in dynamic environments and is eager to support a fast-paced, high-impact mission.

The A/V Technician will play a vital role in maintaining and supporting our organization’s conference room and event technology. This role will provide hands-on assistance for meetings, executive events, and live productions across our campus. The ideal candidate is a proactive problem-solver with experience in A/V operations and a strong commitment to delivering exceptional user experiences.

Key Responsibilities

• Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.
• Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
• Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation.
• Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.
• Manage and organize A/V inventory and logistics across multiple facilities.
• Set up, operate, and dismantle A/V equipment for meetings, events, and live productions - including secure and executive sessions.
• Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.
• Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers.
• Provide end-user support, training, and installation assistance for A/V and collaboration systems.
• Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking.
• Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant.
• Produce and support podcasts, live streams, and internal broadcast events as needed.
• Participate in an on-call rotation for after-hours and weekend event or system support.
• Travel to remote offices, event sites, or production facilities (up to 25%).

Required Qualifications

• Minimum 3 years of experience in the Audio Visual field; IT experience is a plus.
• Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
• Experience with Q-SYS audio DSP configuration, control, and troubleshooting.
• Familiarity with video wall and digital signage technologies and content management systems.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication, organization, and customer service abilities.
• Ability to remain calm and professional in high-pressure situations involving executives or government officials.
• Comfortable lifting and transporting A/V equipment (up to 50 lbs).
• Eligibility to obtain and maintain an active Secret security clearance.

Preferred Qualifications

• Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities.
• Familiarity with BrightSign or similar digital signage management tools.
• Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems.
• Background in podcasting, livestreaming, or video production.
• Experience supporting A/V systems in secure or classified communications environments.
• Proficiency with ServiceNow or similar IT service management platforms.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
• Lifting and carrying items up to 50 pounds occasionally (e.g., office supplies, packages).

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks

Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

• This role requires access to export-controlled information or items that require “U.S. Person” status. 1324b(a)(3)
• If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. 1324b(a)(3)