Academic Advisor II

About the role

Job Group: Professional & Scientific

Required Minimum Qualifications

Bachelor's degree and 2 years of related experience

About the role

The Department of Apparel, Events, and Hospitality Management in the College of Health and Human Services seeks an Academic Advisor II to provide comprehensive, student-centered academic advising services.

This position supports current and prospective students, as well as their families, by providing guidance on majors, minors, course planning, academic policies, and probation processes. The Academic Advisor II helps students navigate their academic pathways while connecting them with campus resources that promote student success and well-being, including academic support services, counseling, and financial aid. Through proactive outreach, individualized advising, and collaborative problem-solving, this role plays a vital part in fostering student achievement, a sense of belonging, and student retention.

Example of Duties

• Advise current students in the Department of Apparel, Events, and Hospitality Management (AESHM).
• Meet individually with advisees and maintain accurate advising records.
• Provide guidance on degree requirements, course planning, academic policies, and university procedures.
• Review and approve course substitutions in coordination with AESHM Program Directors.
• Process change-of-major requests and approve minor declarations.
• Maintain transfer plans with community colleges.
• Monitor student success data and advising records in MapWorks, Navigate, and Workday.
• Conduct proactive outreach to support student success, retention, and engagement, and connect students with appropriate campus resources.
• Coordinate industry campus visits.
• Lead AESHM Learning Communities, including Common Threads and Directions, in collaboration with advising team members.
• Interpret university and departmental policies and procedures for students and families.
• Refer students to appropriate campus resources, including academic support services, counseling services, financial aid, and other student support programs.
• Collaborate with college staff, departmental faculty, and the AESHM advising team to develop and implement recruitment and outreach plans.
• Participate in student recruitment activities, campus visits, orientation programs, and other enrollment initiatives.
• Coordinate and lead orientation programs for new students and families.
• Teach orientation courses.
• Present at orientation sessions, open houses, visit days, and other departmental events.
• Advise student organizations and support student leadership development.

Preferred Qualifications

• Master's degree in higher education, student affairs, counseling, fashion design and merchandising, hospitality management, event management, or a related field.
• Experience providing academic advising or student support services in a higher education setting.
• Experience teaching, facilitating workshops, or delivering presentations, including public speaking to student or professional audiences.
• Professional experience in the fashion design and merchandising, hospitality management, or event management industry.
• Experience collaborating with faculty, staff, and campus partners and using student information or advising systems to support student success.

Additional information

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions

To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae
• Letter of Application/Cover Letter

Why Choose Iowa State University?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

If you have questions regarding this application process, please email, or call or Toll Free:.

• Appointment Type: Regular
• Number of Months Employed Per Year: 12 Month Work Period
• Time Type: Full time

Pay Grade

• PS806
• Original Posting Date: November 9, 2026
• Posting Close Date: November 16, 2026
• Job Requisition Number: R20164

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.