Account Director

About the role

We are looking for an enthusiastic, solution-oriented Account Director with a strong background in social media, influencer, and cultural marketing. Playing equally significant internal and external roles, you will manage key client relationships, alongside our Senior Account Director. The Account Director will be responsible for leading retainer clients, campaign projects, and new business opportunities for a leading tech brand.

With keen analytical skills and a problem-solving mindset, you will navigate complex marketing challenges, identifying strategies to guide multidisciplinary projects to success. Your leadership abilities will shine as you manage a team, and foster a culture of innovation, collaboration, and excellence. Additionally, you will establish and maintain trusted relationships with clients, acting as their expert for all account service needs, while also driving business development initiatives to fuel growth.

This role is right for you if you are

• Well-organized, a proven self-starter, and able to initiate, prioritize, and drive projects from inception and development to execution and measurement.
• An experienced marketer in brand partnership building and creating high-impact social-first marketing campaigns.
• Have experience with social media, creators and influencers

Responsibilities

• Oversee simultaneous project work-back schedules and deliverables of the cross-department internal team to ensure client needs are met in a timely manner
• Manage and track progress across functions, workstreams, and key milestones; oversee cross-functional execution to deliver on launch strategy and ongoing execution
• Develop and deliver strategic client presentations and provide creative and innovative solutions that are concise, creative, insights-based, and social-first
• Presenting to clients and attending client meetings and partner meetings and events
• Owning the financials for clients, including forecasts, budgets and investments – ensuring that key financial responsibilities are mutually understood and agreed upon and working with the internal finance team to ensure invoices are paid on time
• Control the quality of the work produced and ensure that it meets clients’ requirements and the agency’s standards
• Developing team members through training and identifying areas for growth – you’ll coach them for growth and motivate them to develop skills
• Maintaining a strong understanding of changes in the client’s industry/competitors and how the client’s and consumer landscape is adapting, and developing trend reports + relevant case studies
• Take on an influential leadership role in retainer clients, new business initiatives, and leveraging client relationships in the development of business growth
• Ability to travel

Key Skills

• Very tapped into culture, music, entertainment, fashion, etc. Has impeccable taste where everyone wants their opinion to know what's cool
• Experience running an influencer program and managing social media channels
• Experience creating and implementing social media strategies
• Experience running a $2M+ account
• Familiar with clients in tech, electronics, telecom, or related
• Have worked with very large, complex client organizations
• A strong background of account management leading cross-functional teams within a social, influencer, cultural or entertainment-focused fast-paced environment
• Exceptional ability to analyze briefs, structure responses to complex challenges and deliver projects to the highest standard in a timely and efficient manner, while maintaining an eye for detail
• Experience interacting with junior to senior-level clients and growing relationships
• Experience managing a team to effectively achieve results from all levels
• Flexibility to travel and staff events as needed (10-20%)
• Proficient in using Google Workspace (Slides, Sheets and Docs), social and creator tracking and monitoring tools (Sprinklr, CreatorIQ, Captiv8)

Requirements

• This is a hybrid role, with 2 days per week in office required. You must reside in a city with an office and be within commutable distance to that office: New York, Miami, Chicago, LA
• 8+ years of agency experience; tech or related industry is a strong advantage
• Strong background of account management ideally within a social & influencer environment
• Strong balance of analytic and creative thinking
• Proactive problem solver
• Strong written, verbal communication, and presentation skills
• Ability to manage direct reports and serve as a leader to the cross-functional teams
• Experience with influencers, creators and talent
• Paid media campaign and creator experience
• Demonstrated growth of brands you have worked with

Benefits

• Medical, dental, vision, and more!
• Generous time-off package available day one!
• 401k & Roth retirement investment options with employer match after one year
• Gym and professional development stipends
• Culture Club with monthly activities like sports, games and happy hours
• DEI Council and Employee Resource Groups
• Commute and parking benefits
• Wellness program that focuses on mental, physical and financial employee wellness
• And much more!

Salary Range

$110,000 - $130,000 annual salary