Account Director

About the role

At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

Job Summary

The Account Director is responsible for prospecting and nurturing personas in and associated with the Corporate Compliance Function to enable sales of Epiq's Compliance Advisory and Technology suite of services and pull-through opportunities. This role involves developing strategic account plans, collaborating with solution delivery teams to ensure the client's objectives are met and partnering with other sales professionals to deliver a "one Epiq" experience to the Compliance Function.

Essential Job Responsibilities

• Manage global client accounts and ensure client satisfaction.
• Develop and implement strategic account plans.
• Oversee global account management activities and client communications.
• Drive business development and sales initiatives.
• Conduct regular client meetings and follow-ups.
• Collaborate with global teams to deliver client solutions.
• Provide consulting services to clients.
• Conduct sales prospecting and cold calling.
• Prepare and present sales reports.
• Negotiate contracts and agreements with clients.

Qualifications & Requirements

• Education: Bachelor's degree in Business Administration or related field. A law degree is a plus.
• Experience: 10+ years in global account management and business development targeting personas in the Compliance Function: Chief Compliance Officer, Regional Compliance Officer, Compliance Director, Internal Investigations, etc..
• Skills:
• Account Management
• Analytical Thinking
• Business Development
• Client Satisfaction
• Cold Calling
• Collaborative Problem Solving (CPS)
• Customer Relationship Management (CRM)
• Functional Expertise including an understanding of the DOJ's Evaluation of Corporate Compliance Programs and associated best practices related to risk assessments, third party due diligence, whistleblower / internal investigations, red flag monitoring, governance and reporting.
• Global Management
• Law Firms
• Legal Support Services
• Negotiation
• Relationship Building
• Sales Calls
• Sales Management
• Certification: Certified Software Quality Analyst (CSQA), ISTQB Certified Tester, Certified Agile Tester (CAT), Certified Software Test Professional (CSTP), and Certification in Compliance & Ethics (CCEP)
• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Pay and benefits

The salary range for this position is $130,000-$185,000 plus commission.

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#1100 Epiq eDiscovery Solutions, Inc.

Your specific salary will be determined based on several factors

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Enterprise Decision Making

Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.

• Use financial and market expertise for long-term direction
• Build strategic partnerships
• Promote a customer-first mindset
• Allocate global resources for innovation and growth

Cultivates a Growth Mindset

Fosters innovation through curiosity, smart risk-taking, and adaptability-aligning change with strategy for lasting impact.

• Promote curiosity and forward-thinking
• Build a culture of innovation through partnerships
• Drive innovation to meet client needs
• Lead innovation with a clear vision
• Align innovation with market trends

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement
• Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management