Account Director, Client Solutions

About the role

• Account Director, Client Solutions
• Location: Los Angeles, CA (hybrid)
• Reports to: SVP, Client Solutions

Position Overview

Allied Global Marketing is seeking an Account Director to lead day-to-day client service and account management for integrated marketing programs, with a strong emphasis on paid media and performance marketing.

This Los Angeles-based role will initially oversee performance media account management for a major multi-market location-based entertainment account, expanding to additional markets as the business grows. Working closely with the SVP, Client Solutions, who retains overall account and strategic oversight, this person will translate strategic priorities into clear plans, coordinate specialist teams, and keep client deliverables moving forward.

The ideal candidate combines strong client leadership and organizational skills with the paid media knowledge needed to evaluate recommendations, communicate results, and connect media activity to broader marketing goals.

Essential Duties and Responsibilities

Client Leadership and Account Management

• Serve as the day-to-day client lead for assigned workstreams, building trusted relationships and managing expectations, priorities, and follow-through.
• Lead client and internal meetings, developing agendas, documenting decisions, and ensuring clear ownership of next steps.
• Coordinate media, analytics, creative, and local marketing teams to deliver work on time and in alignment with client objectives.
• Partner with local account leads to connect paid media with programming, promotions, PR, influencer activity, and other market initiatives.
• Oversee client-facing presentations, status updates, and reporting, translating team inputs into clear insights and recommendations.
• Manage scope, timelines, budgets, and account operations, including coordination on billing and staffing needs. Flag risks and changes to the SVP with recommended solutions.
• Support account planning and mentor junior team members, providing clear direction and feedback.

Paid Media Strategy and Performance

• Partner with media specialists to develop and assess paid media recommendations against client goals, audiences, budgets, and market needs.
• Understand the role of paid social, paid search, programmatic, and other relevant channels within an integrated marketing plan.
• Evaluate campaign reporting and performance trends, asking informed questions and helping teams identify opportunities to improve results.
• Explain media strategy, measurement, and optimization recommendations clearly to clients and internal stakeholders.
• Ensure media teams receive timely briefs, creative assets, approvals, and relevant local market information.

Skills, Knowledge, and Abilities

• Strong understanding of marketing channels and how they work together, with particular fluency in paid media and performance marketing.
• Ability to interpret campaign metrics and reporting dashboards and translate findings into practical recommendations.
• Strong client relationship, presentation, and written communication skills.
• Excellent organization and follow-through, with the ability to manage multiple markets, workstreams, and competing deadlines.
• Sound judgment in resolving day-to-day issues and identifying decisions that require senior leadership involvement.
• Collaborative leadership style and the ability to guide cross-functional teams.
• Proficiency in Microsoft Office, Google Workspace, and reporting dashboards.

Required Education and Experience

• 6 or more years of relevant experience in account management, client services, or integrated marketing, preferably within an agency.
• Experience managing client relationships and coordinating paid media programs with specialist teams.
• Bachelor's degree in marketing, communications, business, or a related field, or equivalent professional experience.
• Experience managing direct reports is preferred.
• Experience with entertainment, attractions, hospitality, or other location-based businesses is a plus.

Details

• The annual salary range for this full-time position is $95,000-$100,000.
• This position will be eligible to participate in the standard benefits offered to full-time employees of Allied Global Marketing (medical, dental, vision, short-term and long-term disability and life insurance as well as 401k and Flexible PTO). We also offer 10 company paid holidays.