Account Executive, New Business (SMB)

Location

• Hybrid, UT: (3) in-office work days and (1) work from home day, and open to candidates within commuting distance of our South Salt Lake City headquarters.
• Compensation: $119K-$130K (50% base, 50% performance-based), depending on experience.

About the role

In this role, you will work with new customers across PDQ's Deploy/Inventory and Connect product within our SMB customer segment. You will be responsible for the end-to-end customer pre-sales lifecycle, from detailed discovery through deal close. We are seeking candidates with prior experience as an Account Executive in a closing role, with the ability to identify and manage high-potential business opportunities, are proactive and collaborative, display meticulous pipeline hygiene, and are accustomed to a team-selling environment to best serve the needs of our prospective customers.

What you'll be doing

• Nurture leads through initial outreach to deal close, prospect potential new business and provide post-purchase support throughout the customer's first year with PDQ.
• Perform detailed discovery that helps to uncover the primary pain points a prospect is experiencing, build relationships with key stakeholders, and gain an understanding of the right products & features to help the prospect solve their problems.
• Understand the needs and motivations of all members of the buying committee to target messaging, build business cases, and drive towards a purchase.
• Leverage deep product knowledge and discovery information to perform a targeted demo that shows how the prospective customer how they can solve their problems with our products.
• Partner with Sales Engineering team to drive product adoption / proof of concept throughout the sales process and to speed up time to value.
• Provide proactive support and follow up to customers and prospects while maintaining accurate and up-to-date records in our CRM (we use Saleforce!).
• Become an expert in the features, benefits and application of PDQ's suite of products and look for opportunities to cross-sell.

We're looking for people who have

• Bachelor's Degree or an acceptable level of industry achievement (self-learners are welcomed!)
• 2+ years of experience as an Account Executive in B2B SaaS
• Proven history of consistent quota attainment
• Familiarity with Salesforce or similar CRM
• Previous experience working within an IT or IT Security related industry (our customers are IT professionals).

Who you are

• Ownership: You take responsibility for projects, drive results, and deliver on commitments
• Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions
• Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork
• Improvement: You continuously seek opportunities for growth, innovation, and personal development
• Detail-oriented, organized and a good team player
• Independent, highly motivated, and solution-driven mentality to all activities
• Excellent interpersonal skillset, particularly with the ability to build authentic business relationships
• Ability to proactively problem-solve as customer liaison across technical and commercial obstacles
• Strong attention to detail, goal-oriented, and the ability to meet tight deadlines
• Proven track record of learning new SaaS products and having ability to demo them at a high level and bring in additional technical resources for deeper technical requirements

PDQ Perks & Benefits

PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:

• 4-Day Work Week
• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

Our Core Values

• Honesty: You communicate transparently and build trust through your actions.
• Ownership: You take responsibility for outcomes and follow through on commitments.
• Collaboration: You value diverse perspectives and work effectively across teams.
• Improvement: You actively seek opportunities to learn, grow, and innovate.