Account Executive (SMB)

New York City * Full-time * In person

COMPENSATION $150,000-$225,000 annual on-target earnings (base salary + commission), plus meaningful equity.

About the Role

• We're hiring our second Account Executive to help build the next stage of our sales organization.
• This is a true full-cycle role. You'll own prospecting, cold outreach, discovery, demos, follow-up, negotiation, and close.
• You'll initially focus on SMB customers, with most deals around $8K-$25K ACV. If you're consistently performing, you'll have the opportunity to move quickly into larger mid-market and enterprise accounts.
• There are no territories. If you find a great account, go win it.
• You'll have support from SDRs, marketing, founders, and the broader team, but you'll own your pipeline and your number.

Key Responsibilities

• Own your pipeline from first touch through signed contract.
• Prospect aggressively through cold calls, email, referrals, events, and creative outbound.
• Run discovery, product demonstrations, negotiations, and closing.
• Sell directly to owners, operators, and executive stakeholders.
• Multi-thread accounts and keep deals moving.
• Consistently meet and exceed sales targets.
• Bring customer feedback directly into Product and Engineering.
• Help shape our messaging, sales process, hiring bar, and team culture.
• Attend industry events and meet customers in person when it helps win.

Why Great Salespeople Should Join Frontdesk

• You're joining as AE #2. You'll have a real influence on how the sales organization gets built.
• No territories. Great accounts are there for you to go after.
• Real ownership. We care about the outcome, not whether you followed a prescribed process.
• Increasing deal sizes. Start by mastering $8K-$25K deals, then earn your way into increasingly large accounts.
• Build the playbook. A lot of what our future sales team does will come from what you figure out now.
• Sell something customers actually care about. AI is fundamentally changing how businesses handle customer operations, and we're still early in that transition.

Requirements

• At least 3 years of professional sales experience, including a quota-carrying B2B software Account Executive role and a track record of meeting or exceeding quota.
• Comfortable generating your own pipeline rather than relying entirely on inbound or SDRs.
• Strong cold calling, discovery, demo, negotiation, and closing skills.
• Competitive and highly accountable for your number.
• Excellent follow-up and pipeline management.
• Comfortable selling to both operators and executives.
• Able to learn a technical product quickly.
• Excited by an early-stage environment where the playbook is still being written.
• Based in New York City and able to work in person from our NYC office.

Preferred

experience selling to property managers, multifamily operators, or real estate businesses; previous BDR/SDR experience; and experience at an early-stage or similarly sized technology company.