Account Manager, Amazon

About the role

• Job Title: Account Manager, Amazon Vendor Central
• Title of Supervisor: Vice President, Ecommerce Sales
• Job Location: Mooresville, NC

Company Summary

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

Position Summary

Manage day-to-day execution of the Greenworks Amazon first-party business. This Amazon-only role focuses on Vendor Central, account planning, assortment, promotions, availability, and issue resolution.

Responsibilities

• Serve as a primary day-to-day contact for assigned Amazon business priorities, maintaining clear actions and follow-through with Amazon and internal partners.
• Manage Vendor Central execution across item setup, catalog accuracy, assortment changes, new-product launches, deal submissions, and promotional readiness.
• Partner with Supply Chain and Operations on purchase orders, inventory availability, forecasts, service issues, and recovery plans for at-risk ASINs.
• Build account plans and business reviews that connect sales, traffic, conversion, pricing, promotion, inventory, and profitability to specific actions.
• Coordinate with Finance on deal economics, funding, deductions, and margin risks; escalate decisions requiring commercial approval.
• Align product, content, advertising, and promotional priorities so the Amazon plan is executable and financially sound.

Qualifications

• 3+ years in Amazon vendor management, eCommerce account management, category management, or a comparable retail role; equivalent experience considered.
• Direct working experience with Amazon Vendor Central and its retail, catalog, promotional, or operational workflows.
• Strong commercial judgment, Excel and presentation skills, and ability to move account issues across functions to resolution.
• Consumer products, seasonal business, or outdoor power equipment experience preferred.

Success Measures

Better in-stock and launch execution; timely resolution of Vendor Central issues; effective promotions; profitable Amazon growth.

Potential Requirements

The Employer retains the right to change or assign other duties to this position. The essential physical requirements of the position will consist of, but not limited to:

• Observe and detect details at close range.
• Ability to communicate and exchange accurate information.
• Climb stairs, stationary position (Sit/Stand 50% of time).
• Position self by stooping, kneeling, transport, or position boxes weighing 5 -20 pounds or more.
• Operate office equipment including computers, copiers, and printers.
• Occasionally exposed to weather elements.

Important Employment Requirement

Candidates selected for employment must successfully complete Greenworks' required pre-employment background check and drug screening. An offer of employment is contingent upon successful completion of these requirements in accordance with Company policy and applicable law.

Important Work Authorization Notice: Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.