Account Manager

About the role

SPG Environmental is a leading Environmental Wholesale Insurance Specialist headquartered in downtown Charlottesville, VA. We partner with agents and brokers across the country to provide specialized coverage solutions in the environmental space. We are looking for a detail-oriented, organized Account Manager to join our growing team.

About the Role

The Account Manager plays a critical role in the day-to-day operations of our wholesale insurance business. You will serve as a key point of contact in managing the lifecycle of bound policies - from initial documentation gathering through final invoicing - while supporting broader administrative functions that keep our office running smoothly.

Key Responsibilities

• Manage and maintain organized, accurate policy files throughout the full account lifecycle.
• Secure pre-binding and post-binding documentation from retail agents in a timely and thorough manner.
• Ensure the accurate and timely invoicing of all bound business.
• Coordinate with internal teams and agents to resolve documentation discrepancies or outstanding items.
• Handle virtual mail dissemination, routing correspondence to the appropriate team members.
• Provide general administrative support as needed across the organization.

What We're Looking For

• Strong attention to detail - accuracy in documentation and data is essential.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Solid time management with the ability to prioritize and meet deadlines.
• Clear and professional communication skills, both written and verbal.
• A proactive, self-motivated approach that thrives in a small-team environment.

Experience & Qualifications

• Prior experience in the commercial insurance industry is strongly preferred.
• Familiarity with wholesale or specialty insurance operations is a plus.
• Experience with AIM (Agency Information Management) and/or ImageRight document management systems is highly preferred.
• Proficiency with standard office software and comfort working in a digital/virtual environment.

Preferred Skills (keywords)

AIM Software, ImageRight, Commercial Insurance, File Management, Policy Documentation, Invoicing, Wholesale Insurance

Hybrid Preferred

• Ideal candidates will be able to commute to our office in downtown Charlottesville, VA on a hybrid schedule.
• Fully Remote Considered: We are open to a fully remote arrangement for the right candidate with relevant experience and a demonstrated ability to work independently.

Compensation

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $23-$29 hourly and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

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What we offer you

• We invest in your growth.
• HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.
• Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.