Account Manager

About the role

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team.

We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

Compensation and On Target Earnings

• $45,000 - $55,000 salary
• 35% uncapped commission paid monthly
• Selling Year Averages
• 1 | $75,000 - Top 10% earns $82,000
• 2 | $117,000 - Top 10% earns $135,000
• 3 | $172,000 - Top 10% earns $200,000

What You'll Do

Prospect & Generate New Business Leads

Identify and connect with prospective customers through outbound calls, email, networking, referrals, and other sales strategies to build and maintain a strong pipeline of new business opportunities.

Build & Nurture Relationships

Develop lasting relationships with customers by understanding their businesses, anticipating their transportation needs, providing consistent communication, and becoming a trusted logistics partner.

Promote Logistics Services

Educate current and prospective customers on MegaCorp's transportation and logistics capabilities and identify solutions that best support their supply chain needs.

Manage an Operations Team

Work alongside and provide direction to your operations team to ensure shipments are executed efficiently, customer expectations are met, and service issues are addressed quickly.

Conduct Market Analysis

Stay informed on freight markets, capacity, pricing, seasonality, and industry trends to help customers make informed transportation decisions.

Negotiate Rates & Terms

Negotiate competitive pricing and service terms with customers and carriers while balancing service quality, profitability, and long-term relationships.

Monitor Carrier Performance

Help ensure carriers meet MegaCorp's expectations for communication, reliability, safety, and on-time performance while addressing service issues when they arise.

Collaborate with Internal Teams

Partner with operations, carrier relations, accounting, claims, and other departments to deliver a seamless experience for customers.

Make Data-Driven Decisions

Use technology, reporting, market data, and performance metrics to evaluate opportunities, solve problems, and make informed business decisions.

What You'll Learn

This role is designed to build skills that extend well beyond logistics. You'll develop experience in:

• Organization: Managing customers, shipments, priorities, and follow-ups in a fast-paced environment.
• Time Management: Learning how to prioritize competing responsibilities and manage your day effectively.
• Business Acumen: Understanding how pricing, margins, customer relationships, market conditions, and operational decisions impact a business.
• Leadership: Developing the skills needed to guide others, communicate expectations, solve problems, and take ownership of results.
• Negotiation: Building confidence negotiating rates, resolving challenges, and creating solutions that benefit both MegaCorp and our business partners.

Top-Notch Training

You don't need to be a logistics expert on day one. Our training program is designed to give you hands-on exposure to the business and the support needed to grow into the role.

• 6-Month Paid Training Program: Structured training that builds your knowledge of sales, operations, transportation, and account management.
• Hands-On Learning: Work directly with experienced brokers to understand the day-to-day responsibilities of managing freight and customer relationships.
• Peer Mentorship: Learn from team members who can provide guidance, answer questions, and share real-world experience.
• Supporting Department Shadows: Gain exposure to the teams that support the full lifecycle of a shipment and customer account.
• Operational Excellence Reviews: Receive ongoing coaching and feedback focused on strengthening your operational knowledge and performance.
• Sales Training: Develop prospecting, cold-calling, relationship-building, objection-handling, and closing skills.
• One-on-Ones with Sales Directors: Meet regularly with experienced sales leaders for coaching, goal setting, development, and performance feedback.

Mega Awesome Perks

• Medical, dental, vision, life, and disability insurance
• 401(k) matching
• Birthday celebrations
• Health and wellness initiatives, including gym membership
• Annual company parties
• PTO and flexible holidays
• Company-sponsored outings and events
• A fun, energetic, team-oriented work environment
• Opportunities for professional development and career growth

It's Great to Have These Qualifications

• High school diploma or GED
• Previous customer service experience
• Strong verbal and written communication skills
• Ability to build relationships and communicate confidently with different personalities
• Self-motivated with a willingness to learn
• Comfortable working in a fast-paced, goal-oriented environment
• Strong organizational and problem-solving skills

It's Even Better to Have

• Associate's or Bachelor's degree
• Previous logistics, transportation, or supply chain experience
• Previous sales or business development experience
• Negotiation experience
• Leadership or management experience
• Experience with Salesforce or another CRM platform