Cottingham & Butler
Consulting & Professional ServicesDirect Greenhouse career site

Account Manager - SISCO

Location
Dubuque, IA
Job type
Full-time
Level
Mid-level
Listed
31 days ago

Skills & highlights for this role

  • client relationship management
  • benefits plan administration
  • Excel
  • cost analysis

Also useful

  • presentations

About the role

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you.

The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs.

Essential Functions

  • Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.
  • Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.
  • Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes, distributing collected information to relevant departments (e.g., Accounting, Admin staff, Stop Loss, Customer Service) and addressing any additional information needs.
  • Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.

Specific Skills

  • Strong verbal and written communication skills.
  • Proficiency in Excel.
  • High responsiveness to client inquiries.
  • Ability to develop and deliver presentations in group settings.
  • Strong interpersonal skills to build trust-based relationships with clients.
  • Excellent problem-solving and cost-analysis abilities.
  • Ability to work effectively with teammates and demonstrate professionalism in language and behavior.

About SISCO

SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program.

Want to learn more?

Read the original posting

From Cottingham & Butler's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Account Manager - SISCO job at Cottingham & Butler located?

This Account Manager - SISCO position at Cottingham & Butler is located in Dubuque, IA. Always check Cottingham & Butler's application page for specific state eligibility or relocation policies.

What qualifications are required for Account Manager - SISCO at Cottingham & Butler?

For the Account Manager - SISCO role, Cottingham & Butler highlights experience with client relationship management, benefits plan administration, Excel, cost analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Account Manager - SISCO position at Cottingham & Butler?

This listing links directly to Cottingham & Butler's Greenhouse application page. You can apply directly on Cottingham & Butler's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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