Account Supervisor

About the role

• Agency: Remedy Edge
• Job Function: Account Management and Growth
• Job Subfunction: Account Management

About the role

At Remedy Edge NY, we believe health can't wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That's why Remedy Edge exists. We help brands, healthcare professionals, patients, and decision-makers get the edge on health through urgent thinking, creativity, and action.

We're growing our team with talent. Skill matters, but how you work matters just as much. We're looking for team members who are:

• Relentless in the pursuit of better ideas, tighter creative, and more strategic thinking
• Respectful of the people behind every pitch, brief, timeline, concept, and shoot
• Remarkable in the standard they hold themselves to, knowing that average doesn't move us forward

Because when health is on the line, every moment matters. And every edge counts.

Inclusivity

Healthcare communications should reflect the realities of the people they're meant to reach. We're committed to building teams with diverse perspectives, experiences, and voices, because the best ideas emerge when everyone is heard. By embracing differences, we create stronger work that leads to more meaningful health outcomes.

Flexibility

Great work doesn't come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where they're most effective, whether that's in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, our team has the space to get the edge, their way.

About the role

Department: Account Services

Your Role

The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.

Competencies: Compassionate, Solutions Oriented, Collaborative, Organized, Proactive, Takes Risks

What You'll Do

• Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
• Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
• Communicate client needs to all cross functional partners, including creative and project management, ensuring projects are on brief and in line with brand strategy
• Effectively present the agency's recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
• Work with Project Management to provide accurate and timely product forecasts - while seeking supervisor's input on critical situations or changes
• Ensure that team members know and follow established agency account procedures, including but not limited to; agency process, client process and project status tracking
• Assist in the development of Project Briefs, SOWs Client Presentations and Brand Plans
• Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
• Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
• Lead and participate in live and virtual client meetings, engage with clients independently on tactical and strategic initiatives under the guidance of senior account team members
• Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps
• Contribute to the development of recommendations of project optimizations based on client feedback, MLR discussions, and market research/insights
• Assist senior account team members as needed with meeting prep, project updates, and client deliverables

What You'll Need

• Superior verbal and written communication skills
• Superior organizational skills
• Able to collaborate across a multi-disciplinary brand team
• Excellent presentation skills with an ability to present ideas to brand teams and clients
• Experience working on digital projects or accounts with strong digital focus
• Proficient in Microsoft Office
• Bachelor's degree with a minimum of 3 years of medical marketing or agency experience
• Previous experience managing one or more direct reports
• Able to travel to client meetings
• Pharmaceutical advertising is preferred, not required

• #LI-EA2 $90,000 - $116,500
• To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

• Omnicom is committed to hiring and developing exceptional talent.
• We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do.
• We strongly believe that celebrating what makes us different makes us better together.
• Join us-we look forward to getting to know you.
• We will process your personal data in accordance with our Recruitment Privacy Notice.