Account Supervisor, Client Leadership

About the role

Role Purpose

We are looking for a dynamic, detail-driven Account Supervisor to lead our internal client teams, forge client relationships across all lines of business, and own the financial health of the accounts they run. This is a hands-on role for someone who manages budgets with precision, keeps multiple projects moving at once without losing a deadline, and brings experience in shopper and experiential marketing. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.

Key Accountabilities

• Manages project budgets, purchase orders and expense tracking, flagging overages early and partnering with finance on margin visibility.
• Manages multiple concurrent projects and client accounts, prioritizing workloads, reallocating resources and keeping timelines and budgets on track.
• Plans and oversees shopper and experiential marketing programs, from retail and point-of-purchase activations to events and sampling, ensuring flawless on-site execution and measurable results.
• Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.
• Acts as gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk.
• Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
• Oversees cross-department involvement and knows when to leverage necessary resources.
• Develops & presents recommendations & POVs that drive innovation for the business.
• Owns client budget management end to end, including budget tracking, variance analysis, billing accuracy and contributes to financial forecasting.
• Assists team leads in all facets necessary.

Person Specification

• 5+ years of experience in account management, client services or project management within marketing or agency environments
• Bachelor's degree or equivalent experience
• Proven track record of managing budgets, financials, forecasting and billing for client accounts.
• Experience in shopper marketing and/or experiential marketing (strongly preferred).
• Preference for candidates who have worked within the alcohol industry.
• Exceptional attention to detail, with a meticulous approach to budgets, contracts, timelines and deliverables.
• Demonstrated ability to juggle multiple projects and competing priorities in a fast-paced environment.
• Able to work East Coast hours (Eastern Time).
• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
• Demonstrates strong presentation skills.
• Persuasive storyteller who can work with/present to any client.
• Exhibits in-depth knowledge of the client's business.
• Acts judiciously when making decisions for the client, the team & direct reports.
• Leads by example.
• Establishes the tone & culture of the team.
• Anticipates & proactively addresses challenges/issues.
• Conduct themselves with character & integrity.

Pay and benefits

The annual salary range for this position is $82,800-$90,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

• Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
• To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

• Location: New York
• Brand: Dentsu Creative
• Time Type: Full time
• Contract Type: Permanent

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