ADA Facilitator

About the role

• POSITION: ADA Facilitator
• DEPARTMENT: Guest Services
• REPORTS TO: Guest Services Staffing Supervisor
• FLSA STATUS: Hourly/Non-Exempt

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

• ADA Greeters are stationed at all entry doors to provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services
• Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office (depending on the event)
• Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices (i.e., walker, scooter, wheelchair, etc.)
• Inform guests of amenities near their seating area
• Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner
• Escort guests back to the entry gate at the end of the event or as needed during the event
• All other duties as assigned

Qualifications

• Must be at least 18 years of age
• Must successfully pass a criminal background check
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
• Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds
• Must have knowledge of ADA procedures
• Excellent communication skills
• Able to work nights, weekends, and holidays as needed

Education and/or Experience

• High School diploma or equivalent

Physical Demands

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.