Administrative Assistant 2

About the role

Join the State Business Licensing Section as an Administrative Assistant 2 and help support the important work in the administration of assigned Licensing Boards, in the Business Licensing Division of the Bureau of Professional and Occupational Affairs. This role offers a chance to build strong working relationships with board members, staff, and the public. Your efforts will help keep licensing operations running smoothly and efficiently. This position is a meaningful opportunity to contribute to public service.

This position plays a key role in supporting the administration of state licensing boards by serving as a central resource for information and coordination. As an Administrative Assistant 2, you will perform the following duties:

• Primary Resource: Explain board laws and regulations, and apply federal requirements when reviewing Certified Real Estate Appraiser applications
• Regulation Support: Provide recommendations for policies, procedures, and regulatory development to assist board operations
• Licensure Review: Establish criteria for eligibility reviews and assess complex applications for proper processing
• Meeting Coordination: Arrange board meetings, prepare agendas, participate in discussions, and manage follow up activities
• Hearing Participation: Testify at formal hearings as the official custodian of records and supply information to legal staff
• Operational Analysis: Evaluate administrative procedures and recommend improvements to support staff workflows and testing needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with 60-minute lunch.
• Work schedule is negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time up to 50% after successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• One year of experience as a staff assistant to an administrative officer or as a technician in a staff service of a large organization; and such training as may have been gained through graduation from a four year college or university; or
• Any equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Additional information

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.