Administrative Assistant II - Heart Failure

About the role

The Administrative Assistant II position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Assistant II is primarily responsible for providing coordination that may involve collecting and analyzing information prior to presenting to management; preparing reports; expediting work results; and establishing and revising work procedures with a variety of MS Office and other applications.

Responsibilities

• Greets customers and responds to general and specific inquiries that require advanced departmental knowledge and critical thinking skills.
• Independently collects information and coordinates preparation of reports.
• Identifies and assesses issues and opportunities for improvement and implements changes following managerial review.
• Maintains department schedule by coordinating calendars for department personnel, arranging meetings, conferences, teleconferences and travel with minimal direction.
• In collaboration with Management, creates and maintains operating procedures and guidelines.
• Reads, researches and routes correspondence: drafts letters and documents; collects and analyzes information and initiates telecommunications.
• Delivers and/or coordinates the delivery of documents and materials as required.
• Maintains equipment in good working order.
• Records meeting discussions by attending meetings and recording key discussions and conclusions.
• Supports accounts receivable/payable processing.
• May perform other duties as assigned.

Qualifications & Requirements

Required

• High school diploma or GED equivalent.
• Two (2) to five (5) years' experience in a relevant role.

Preferred

• College studies and/or a minimum of two years providing office services (strongly preferred).
• Basic understanding of Microsoft Office Software.

Additional Information

Background Check

If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.