ADMINISTRATIVE HOUSING SUPERINTENDENT (NM) FORMERLY AT M1

About the role

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units.

Specific duties and responsibilities include but are not limited to the following:

Primary Responsibilities

• Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
• Review all work orders to determine proper sequence of skilled trades.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
• Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
• Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
• Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
• Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
• As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.
• Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
• Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
• Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
• Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

Note

Travel to developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. This position will cover Queens/Staten Island Neighborhood 03, which includes Baisley, Beach 41st, Hammel, Redfern and South Jamaica.

NOTE: A driver's license is required for this position.

Additional Information

• Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Housing Superintendent to be considered.
• INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
• Candidates with permanent civil service status in the title of Administrative Manager may be considered.
• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

Additional information

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

Note

This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications & Requirements

• A four-year high school diploma or its educational equivalent, plus eight years of supervisory experience in the operation, repair and maintenance of large tenanted buildings; four years of which must have been in responsible charge of properties having not less than seven maintenance and operations employees and at least 18 months of which must have been in an administrative capacity; or
• Education and/or experience which is equivalent to "1" above. However, all candidates must have at least four years of experience in responsible charge of properties having not less than seven maintenance and operations employees, at least 18 months of which must have in an administrative capacity.