Administrative Services Specialist

About the role

You desire impactful work.

You're RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

The Administrative Services Specialist, reviews client data to determine its accuracy for loading to the RGA Re Administration system. This includes: review of pre and post processing reports, trend analysis, resolution of problems. Acts as the primary client contact for administration issues. Works with various areas in Operations to implement electronic format changes.

What you will do

• Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration System.
• Resolve errors through data investigation and client contact. Manage statement inventory within Administrative Services guidelines. Resolve Retro issues as needed.
• Generate accounting entries for premium, allowances, and other various accounts to accurately reflect receipts for assigned block of client business.
• Regularly review data quality reports such as, Gross-up, Suspense Policy Report, Discrepancy Report and others determined by management to ensure that assigned client companies are within accepted tolerances and that problems can be identified and resolved.
• Analyze pre-conversion premium reporting data structure from the client and translate to the RGA Re system data requirements. Coordinate action between clients, and System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent work experience required
• Progress toward FLMI, ALHC or other relevant professional accreditation preferred
• 0+ Years required
• Ability to share and impart knowledge required
• Basic Microsoft Outlook skills, Microsoft Word skills, and Microsoft Excel skills required
• Basic knowledge of accounting required
• Ability to work well within a team environment and participate in department projects required
• Must be flexible and adaptive to change; Ability to multi-task required
• Takes initiative and is accountable required
• Ability to balance detail with departmental goals/objectives required
• Intermediate oral and written communication skills required
• Ability to read and interpret treaty language, and to apply it appropriately required
• Must possess Investigative skills. Intermediate analytical and problem solving skills required
• Ability to work independently required
• Basic goal setting skills required

• #LI-OJ1
• #LI-HYBIRD

What you can expect from RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Additional information

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process.

This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions.

Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range

$51,350.00 - $69,260.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.