Administrative Specialist

About the role

At VitalCaring, our team members transform lives and foster hope through genuine caring. The Administrative Specialist's primary function is to provide clerical and administrative support to the branch in concert with our values: trustworthy, capable, compassionate, proactive, and called. Every encounter is an opportunity to make a meaningful difference, and we are committed to bringing a culture of caring to every encounter.

Essential Job Functions/Responsibilities

• Assists with communications, which may include managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
• Serves as primary contact in obtaining supplies from vendors, e.g., biohazard wastes, shredding, record storage, office supplies, and printed materials, as directed.
• Processes incoming and outgoing mail, including vendor invoices.
• Performs monthly company car inspections, as assigned.
• Updates the emergency preparedness notebook timely for access by on-call staff members, as directed.
• Provides excellent customer service, along with a can-do, willing attitude.
• Provides equipment and computer support, as well as data entry, as needed.
• Assists in the uploading of documents into the electronic medical record, as directed by the branch director.
• Assists with order follow-up, as directed by the branch director.
• Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Provides effective communication to patients/family, team members, and other healthcare professionals and maintains confidentiality.

Communication

• Interacts with team members in a positive and professional manner.
• Maintains contact/communication with other agency personnel.

Additional Duties

• Participates in agency-sponsored in-service training.
• Participates in personal and professional growth and development.
• Performs other duties as assigned.

Position Qualifications

• One year of general office experience, preferably in home health or healthcare.
• High School graduate and of at least 18 years of age.
• Reliable transportation