Affiliate Manager

About the role

About usHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our peopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts

Who You AreYou are a detail-oriented and proactive team member who enjoys working in fast-paced environments. You are eager to learn about affiliate marketing, performance tracking, and customer growth strategies.You are comfortable executing tasks, following playbooks, and supporting affiliate partners with day-to-day needs. You take ownership of your responsibilities, communicate clearly, and are open to feedback to continuously improve.

What You Will Be Doing

Affiliate Support & Execution

• Support the management of affiliate partners by assisting with day-to-day communication and follow-ups
• Respond to affiliate queries and provide timely support based on defined processes and guidelines
• Help onboard new affiliates and ensure they understand basic platform usage and workflows

Campaign & Activity Execution

• Assist in executing outreach campaigns, including email follow-ups and engagement efforts
• Support activation of affiliates by following defined playbooks and engagement strategies
• Help maintain consistent communication with assigned affiliates to ensure ongoing engagement

Performance Tracking & Reporting

• Track affiliate activity and maintain accurate records in CRM and internal tools
• Support reporting by updating dashboards and sharing basic performance insights
• Flag any performance gaps or issues to the manager for further action

Pipeline & Process Management

• Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs
• Maintain hygiene of CRM data and ensure all activities are logged accurately
• Follow established workflows and prioritize tasks based on team guidance

Collaboration

• Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries
• Participate in team meetings, training sessions, and coaching discussions
• Implement feedback from managers and contribute to continuous improvement

What You Will Bring

Experience/Education/Certifications Required

• Bachelor's Degree or equivalent SaaS experience required.
• Minimum 2-5 years of experience in affiliate marketing, partnership management, performance marketing, or a closely related field with direct responsibility for revenue-generating partner portfolios.
• Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth.
• Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing, and conversion rate optimization.
• Experience managing paid endorsement or sponsorship contracts including negotiation, deliverable tracking, and ROI analysis.
• Strong data fluency-comfortable with trial pacing, forecasting models, KPI dashboards, and translating numbers into strategic decisions.
• Experience with CRM systems and affiliate tracking platforms and analytics tools.
• Exceptional communication skills-able to provide clear, strategic counsel to high-profile partners including KOLs, celebrities, and influencers who operate at scale and expect proactive, rapid engagement.
• HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred.

Pay and benefits

The salary range for this role is $53,000 - $65,000 annually.