Titan
Technology & SoftwareDirect Ashby career site

Agent Product Manger

Location
New York City, San Francisco · On-site
Job type
Full-time
Level
Senior
Experience
3+ years
Listed
31 days ago

Skills & highlights for this role

  • API integration
  • scripting
  • AI agent deployment
  • prompt tuning
  • ITSM systems

Also useful

  • identity management
  • cloud platforms
  • endpoint security

About the Role

As an Agent Product Manager, you get Titan's AI agents working in our enterprise clients. You learn each environment, map the systems and workflows, encode client policies, and stand agents up in production, then tune them until they're resolving real work reliably. This is a hands-on, technical role that sits between product and the field: your job is to take agents from "configured" to "trusted and resolving tickets at scale," and to turn what you learn into a better product.

You work closely with Forward Deployed Engineers, who own the overall relationship, while you drive the agent deployment itself, from initial integration through tuning, measurement, and expansion across new workflows.

What You'll Do

  • Deploy AI agents in client environments: integrate Titan with each customer's tooling, encode their policies, and get agents resolving work in production.
  • Tune for reliability: monitor agent performance, debug failures, and iterate on prompts, workflows, and guardrails until resolution quality and trust are high.
  • Map systems and workflows: learn each client's service desk, identity, cloud, security, and endpoint stack, and design how agents fit into it.
  • Expand coverage: identify new workflows and ticket types agents can take on, and roll them out with minimal disruption.
  • Turn field learnings into product: partner with Engineering to make deployment faster and more repeatable, and feed real-world findings back into the platform and roadmap.

Who You Are

  • 3+ years in a Product Management, Forward Deployed Engineer, Solutions Architect, or similar deployment-focused role.
  • Hands-on and technical: proficient with scripting and APIs, with the aptitude to learn identity, cloud, and security/endpoint tooling.
  • Fluent alongside AI tools, and able to design and tune AI-native workflows.
  • Comfortable with ambiguity and speed. You'd rather ship and iterate than wait for a perfect spec.
  • Detail-driven and reliability-minded: you care that agents work correctly in production, not just in a demo.

About Titan

Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.

In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Harvard, Stanford, and MIT.

Joining Titan means helping redefine how work gets done in IT services, and building a $100B company.

Read the original posting

From Titan's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Agent Product Manger job at Titan located?

This Agent Product Manger position at Titan is located in New York City, San Francisco (On-site). Always check Titan's application page for specific state eligibility or relocation policies.

What qualifications are required for Agent Product Manger at Titan?

For the Agent Product Manger role, Titan highlights 3+ years of relevant experience; experience with API integration, scripting, AI agent deployment, prompt tuning, ITSM systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Agent Product Manger position at Titan?

This listing links directly to Titan's Ashby application page. You can apply directly on Titan's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.