Agent | Receptionist - Restaurant Reservations (AM and/or PM)
- Location
- Scottsdale, AZ
- Listed
- 3 days ago
About the role
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
- Answering multi-line phone system and provide guests information on resort and activities
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
- Recommend property dining outlets and assist guests with information and special requests
- Book restaurant reservation requests
- Facilitate taking guest room delivery orders
- Accurately input data into proper systems
- Acquire extensive knowledge of the premises
- Communicate in a clear and effective manner
Qualifications & Requirements
- Must be able to work AM and/or PM shifts (availability will be discussed during the interview process)
- Ability to speak with a smile
- Guest focused personality is essential; experience is an asset
- Aptitude in resolving issues with a customer-focused orientation
- Proficiency in English; multilingual is a plus
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Experience working with point of sale systems, booking platforms, and Microsoft Office
- Familiarity with Microsoft Word, Outlook and Excel preferred
- Attention to detail is a must as well as being very organized
- Take initiative to complete tasks that need to be done
What's in it for you
- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Your team and working environment
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
About the Company
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt-out option during the assessment. This option will not impact your assessment scoring or consideration for the role.
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all - except for you!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
From AccorHotel's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Agent | Receptionist - Restaurant Reservations (AM and/or PM) role at AccorHotel, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Agent | Receptionist - Restaurant Reservations (AM and/or PM) job at AccorHotel located?
This Agent | Receptionist - Restaurant Reservations (AM and/or PM) position at AccorHotel is located in Scottsdale, AZ. Always check AccorHotel's application page for specific state eligibility or relocation policies.
How do I apply for the Agent | Receptionist - Restaurant Reservations (AM and/or PM) position at AccorHotel?
This listing links directly to AccorHotel's SmartRecruiters application page. You can apply directly on AccorHotel's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.