Agentic AI (Copilot) Cloud Solution Architect

Overview

Join a team that clears the path for you to thrive. As an Agentic AI Cloud Solution Architecture professional in the Customer Success Unit, you will partner with Swedish customers to help them realize tangible value from their cloud investments. You will work closely with customer stakeholders to understand their goals and challenges so you can guide them toward architectures that are secure, resilient, and optimized for the scope of impact they need across their organizations.

In this role, you will translate complex requirements into scalable cloud solutions that unlock new business outcomes and accelerate artificial intelligence innovation. You will lead engagements that connect Microsoft platforms and services to customer scenarios, helping them modernize workloads, responsibly adopt advanced AI capabilities, and build sustainable usage and consumption patterns.

By collaborating across virtual teams, you will influence strategy, remove blockers, and ensure customers see measurable impact from their cloud journey—especially as they pursue new ways to deliver value in the Swedish market.

At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

Business Impact

• Help customers achieve their business goals by delivering high-quality solutions and trusted guidance.
• Partner across Microsoft, customers, and partners to drive successful outcomes and long-term value.
• Identify risks early, remove blockers, and keep projects moving forward.
• Promote adoption of secure, resilient, AI-enabled, and cost-effective solutions.
• Recognize growth opportunities and connect customers with additional Microsoft capabilities that can accelerate their success.

Customer Centricity

• Act as a trusted advisor and advocate for customers and partners.
• Understand customer challenges and recommend solutions that deliver measurable business value.
• Build strong relationships with technical, business, and executive stakeholders.
• Drive customer satisfaction by anticipating needs, addressing concerns, and helping customers realize value quickly.

Partner Specialization

• Collaborate with partners to identify and grow business opportunities.
• Support solution development, technical validation, and customer adoption efforts.
• Help partners build scalable and repeatable offerings that drive customer success.

Technical Leadership

• Maintain deep technical expertise and stay current on industry trends, including security, resilience, and AI.
• Share knowledge, mentor others, and contribute to the growth of the broader team.
• Drive innovation by contributing to best practices, reusable assets, and scalable delivery approaches.
• Represent Microsoft through customer engagements, community involvement, and thought leadership activities.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND several years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• Fluent in Swedish and English
• Several years experience working with M365/M365 Copilot or similar

Preferred Qualifications

• Several years experience working in a customer-facing role (e.g., internal and/or external).
• Several years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND extensive experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND solid experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Pay and benefits

Cloud Solution Architecture IC4 - The typical base pay range for this role across Sweden is kr 622,000.00 - kr 1,013,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.