Aging Specialist
- Pay
- $62,868 – $72,298 per year
- Location
- New York City, NY
- Listed
- 3 days ago
About the role
The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging. NYC Aging remains steadfast in its role and responsibility to preserve the dignity and quality of life for approximately 1.8 million diverse older New Yorkers by eliminating food insecurity, providing access to affordable, stable housing, enhancing access to quality healthcare services and protecting older New Yorkers from harm and abuse with the ultimate goal of a more age-friendly city in which older adults can age gracefully with respect.
The NYC Aging Connect unit promotes the agency's services and priorities within NYC communities. NYC Aging Connects seeks a dynamic, motivated, and detail-oriented individual to serve as an Aging Specialist, reporting to the Director of Aging Connect. The responsibilities of the Aging Specialist include but are not limited to:
- Directly engage members of the community, caregivers, service providers, and other external stakeholders calling the Aging Connect Contact Center seeking information on resources, services, and opportunities for older adults, and help resolve concerns and issues through calls and emails.
- Accurately document and track calls from community members in NYC Aging's Correspondence Tracking System (CTS) to ensure timely response, support, and assistance.
- Represent NYC Aging at various community events, resource fairs, community organizations, and tabling events as required, including delivering presentation to these external partners across the City.
- Facilitate and/or participate in internal and external training sessions, including preparing materials, delivering content, and engaging stakeholders to ensure consistent understanding of program procedures, resources, and service standards.
- Perform additional duties as needed to support NYC Aging's mission and advance the goals of the Bureau of External Affairs.
Qualifications & Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Aging Specialist role at City of New York?
The Aging Specialist posting at City of New York states compensation of $62,868 – $72,298 per year. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the Aging Specialist job at City of New York located?
This Aging Specialist position at City of New York is located in New York City, NY. Always check City of New York's application page for specific state eligibility or relocation policies.
How do I apply for the Aging Specialist position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.