AI Automation Engineer I

About the role

Location

Fargo Corporate Office - Desk Share

About the role

Location: Fargo Corporate Office: Location Type: In-Office or Hybrid

Hours: 8-5 M-F

The AI / Automation Engineer I supports the design, development, testing, and deployment of automation solutions that improve efficiency and accuracy across the Bank. This role builds and maintains solutions using UiPath, Microsoft Power Platform, SharePoint Online, Microsoft Copilot Studio, and other approved automation and productivity technologies, following established standards, security guardrails, and change management practices. The Engineer I works with business partners and project teams to understand requirements, implement solutions, and provide ongoing support in a secure and compliant manner.

Essential Functions

Automation & Solution Delivery

• Build and maintain automations using UiPath and/or Power Automate under the direction of the Supervisor and/or senior engineers.
• Develop basic-to-intermediate Power Apps solutions (forms, screens, and role-based experiences) using approved environments and connectors.
• Create SharePoint Online sites using approved templates; configure lists, libraries, pages, navigation, and metadata to support business processes.
• Configure site-level permissions within approved templates and security guardrails; escalate exceptions or complex access needs.
• Assist with AI-enabled automation using Microsoft Copilot Studio and UiPath AI capabilities under established standards.

Requirements, Testing & Documentation

• Gather requirements for requests based on complexity.
• Develop test cases, execute unit testing, support UAT, and document results.
• Create and maintain solution documentation suitable for support handoff.
• Deploy solutions using established automation release and change processes.

Operations & Support

• Monitor automation health and respond to failures or exceptions; perform routine maintenance and minor enhancements.
• Troubleshoot issues and escalate appropriately when platform, security, or integration changes are required.

Security, Compliance & Governance Alignment

• Follow least-privilege practices and Bank policies for data handling and access management.
• Use only approved environments, connectors, and repositories.
• Support audits and control reviews by maintaining accurate documentation and evidence.

Other Duties

• Deliver a consistently exceptional service experience for both team members and customers.
• Build and maintain effective working relationships with team members, leaders, customers, and external partners.
• Demonstrate reliability and accountability in attendance to support operational needs and service expectations.
• Comply with all Gate City Bank policies, procedures, and all applicable laws and regulations.
• Maintain a high level of attention to detail and accuracy in all responsibilities.
• Exercise sound judgment and make timely decisions in a fast-paced environment.
• Utilize approved AI-enabled tools and technologies to enhance productivity, support problem-solving and decision-making, and drive efficiencies while exercising sound judgment and adhering to company policies, privacy standards, and responsible use expectations.

Education and Experience

Bachelor's degree in related field; 3+ years of experience using and/or supporting information technology systems; 3+ years of experience using and/or supporting financial services systems; or equivalent combination of education and experience.

Other Skills

• Knowledge or experience with databases including SQL queries strongly preferred.

• EOE/including Disability/Vets
• Member FDIC