AI Product Specialist

About the role

At OneStream, we're on a mission to empower every Finance organization and professional to exceed their potential. Our global teams span continents, cultures, and time zones, united by a shared purpose as we build the operating system for modern Finance and help organizations move with greater speed, clarity, and confidence.

That mission comes to life through our people. Behind every innovation, customer success, and milestone are talented people working together to make a difference. That's why we're looking for people who are bold enough to think big, authentic in how they lead and collaborate, curious about what's possible, and committed to delivering results.

Want a closer look before you apply? Explore our Careers site to learn more about our people, culture, and benefits.

Summary

As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities.

The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities.

Primary Duties and Responsibilities

• Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found.
• Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants.
• Participate in daily standups to cover the status of a product release cycle.
• Suggest product enhancements that can improve the overall user experience of our AI solutions.
• Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies.
• Contribute to existing solution guides, how-to guides, and other customer-facing documentation.
• Contribute to the refinement of existing documentation management procedures.
• Contribute to the creation of test plans for new solutions.
• Train new team members in how to fulfill the role of a product specialist.

Required Education and Experience

• Bachelor's Degree or similar work experience.
• Experience with AI tools and frameworks.
• Knowledge of machine learning algorithms, data analysis and programming.
• Experience working in a cross-functional team.

Preferred Education and Experience

• Experience with coding.
• Experience working with a development team.

Knowledge, Skills, and Abilities

• Must be a self-starter, continuously learning how our AI solutions work.
• Excellent written and verbal interpersonal skills.
• Interest in continuous learning opportunities as the AI space continues to evolve.
• Comfortable with minimal direction.
• Comfortable working in evolving processes.
• Constantly seeks ways to improve existing processes with technology.
• Interest in growing into other roles and opportunities in our team AI consulting, AI development.
• Excellent organization, scheduling, project management, and multi-tasking skills.

Supervisory Responsibilities

• None
• Travel

Travel Requirement

Minimal travel will be required for this position.

Benefits at OneStream

• OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement.
• They consistently deliver the best and in turn, we make every effort to keep them cared for and happy.
• A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

• #LI-HYBRID #LI-AK1
• Total compensation is based on experience, skills, and location using objective, job-related criteria. Additional variable compensation and benefits may apply.
• Gross annual base salary $65,000 - $84,500 USD
• All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

OneStream may use the personal information you provide to process your application and contact you, in accordance with applicable privacy laws such as the CCPA and GDPR. For more information about how we handle your personal information, please review OneStream's Privacy Policy.

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