AI Research Engineer (New York)

The Role

We're building a learning system that teaches AI agents how enterprises actually work. Our system starts from what a customer already has: knowledge base articles, support conversations, tickets, system logs, and agent traces. From that evidence it reverse-engineers how the business actually runs and writes the process down as instructions a person can inspect and an agent can execute, with confidence scoring to know when to automate and when to seek human input.

We're looking for AI Research Engineers who have built complex, production LLM-based systems. Whether you've scaled LLM workflows handling millions of requests, built multi-agent systems in production, or designed evaluation frameworks for enterprise deployments, we want people who bring intensity and self-direction to their craft.

You'll work on our agentic learning environment: the loops that turn human corrections and agent outcomes into better knowledge and instructions over time. The job combines applied research with ownership of production systems. You find a failure, form a hypothesis, run the experiment, and ship the fix into real customer workflows.

You'll spend most of your time advancing our core context-learning library and the harness that powers our agents across every customer. The work spans continuous learning, context engineering, agent orchestration, and evaluation. You'll contribute to our knowledge benchmarks and to the self-improving capabilities of the harness.

What You'll Do

• Build and extend our core context-learning library, turning customer-informed problems into reusable platform capabilities.
• Design and implement LLM-powered systems and agentic workflows from concept to production.
• Build agentic features for knowledge management: agents that can edit, update, and maintain large knowledge bases autonomously.
• Build continuous learning loops that use human corrections and production outcomes to find knowledge gaps, detect changed procedures, and improve prompts and instructions.
• Build reliability and confidence systems: evaluation frameworks, confidence scoring, and logic for when to automate and when to escalate to a human.
• Architect async, scalable systems that handle complex AI orchestration.
• Contribute to the direction of our AI strategy and product capabilities.

What We’re Looking for

• You've built a complex, production LLM system with real depth: multiple layers of engineering decisions you can walk through, including what changed after real users arrived.
• You have practical depth in one or more of context engineering, retrieval, agent orchestration, memory, evaluation, or learning from feedback.
• You have experimental judgment. You can turn an ambiguous problem into a testable hypothesis, set a baseline, and tell a real improvement from noise.
• You're excited by open-ended problems where the solution might not exist yet.
• You can navigate between research papers and production code with equal comfort.
• You're a strong communicator who can explain your work to teammates and customers.
• You have 3+ years of professional experience.

Additional information

Don’t meet all of the above traits? We’d still love to hear from you. We’re looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets.

Learn More About Edra

• Watch our Series A announcement video
• Our founders point of view on the market

Benefits

Edra offers generous compensation and benefits in both New York & London:

• Competitive base salary & meaningful equity
• Top tier health, dental, & vision plans:
• Top plans with 100% premium coverage in the US (and a One Medical membership)
• Private medical & dental coverage in the UK
• Flexible paid time off
• Lunch provided in office most days, snacks & drinks too
• A stipend to set up your workspace

A Few Details

We work together in person five days a week from our offices New York and London.