AI Solutions Architect

About the role

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

The AI Solutions Architect position designs and delivers scalable, AI-powered solutions that address complex customer and business challenges. This role provides technical and architectural leadership, connecting engineering, product, and customer-facing teams to accelerate innovation and deliver meaningful business value.

Combining hands-on technical expertise with strategic thinking and customer collaboration, you'll guide solution design, influence technical decisions, and help ensure AI solutions are scalable, sustainable, and aligned with business objectives.

What You'll Do and Impact

• Design and deliver scalable AI-powered architectures that solve customer challenges and align with business objectives.
• Serve as a trusted technical advisor to internal and external stakeholders, guiding solution decisions and building confidence in proposed approaches.
• Translate complex customer needs into technical requirements, prototypes, and proof-of-concept solutions to validate feasibility and business value.
• Lead cross-functional solution design efforts with Engineering, Product, and Operations to ensure AI solutions are maintainable, sustainable, and scalable.
• Evaluate emerging AI technologies, tools, and platforms to identify opportunities for innovation and improved solution effectiveness.
• Establish, document, and evolve architectural standards and best practices to improve consistency, quality, and long-term maintainability.
• Coach and mentor team members to strengthen technical expertise and build organizational capabilities in AI.
• Support business development efforts by communicating the value, capabilities, and business impact of AI solutions to customers and Partners.

What You'll Bring

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering or architecture, including successful delivery of customer-facing solutions.
• 2+ years of experience in a technical leadership or mentorship role.
• Strong understanding of AI/ML technologies, cloud platforms such as AWS or Azure, data systems, and system integration.
• Experience evaluating architectural trade-offs involving performance, scalability, cost, and cloud versus on-premises solutions.
• Experience working in Agile/Scrum environments and supporting iterative product development.
• Ability to communicate complex technical concepts clearly to technical and non-technical audiences and influence solution decisions.
• Demonstrated ability to lead complex solution design efforts, collaborate across teams, and translate business needs into technical direction.
• Familiarity with state-of-the-art AI frameworks and LLMs, such as LangChain, Hugging Face, or OpenAI APIs preferred.
• Ability to travel by car and/or plane up to 10%.

• Job to be performed in the location listed. Generous benefit package available.
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