Airline Customer Service Agent SEA - English/Chinese Speakers
- Location
- Seattle, WA
- Listed
- 4 days ago
About the role
Must be fluent in Cantonese and or Mandarin and English
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Cantonese / Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.
With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.
What You’ll Do
- Welcome and assist passengers through check-in, boarding, and arrival processes
- Accurately review travel documents and issue boarding passes
- Offer bilingual assistance to travelers with questions or concerns
- Communicate clearly with passengers, coworkers, and airline staff
- Help maintain a smooth flow of operations in the terminal
- Ensure compliance with airline procedures and safety standards
- Contribute to a team that thrives on cooperation, respect, and high-quality service
What You Bring
- Fluency in Cantonese and or Mandarin and English (required)
- Strong interpersonal and communication skills
- Computer skills with accurate data entry
- Ability to stay calm and effective in a busy airport environment
- Physical ability to be on your feet and move throughout the shift
- Legal authorization to work in the U.S.
- Must pass a background check and drug test Schedule
- Must be available weekends and holidays
Schedule
- Part-Time
- Must be available weekends and holidays
- Must be able to work a 4 to 5 hour shift - 4 or 5 days a week
- Shifts:
- 6:00AM - 10:30AM
- 8:00PM - 12:30AM - $2.00 additional per hour late night shift pay after 8PM once probation is successfully completed
- 9:00PM - 1:30AM - $2.00 additional per hour late night shift pay once probation is successfully completed
Appearance Policy Notice
- This company has the right, subject to applicable laws, to establish and enforce dress code and grooming standards for all employees.
- These standards are designed to maintain a safe, professional and consistent workplace environment.
- The policies apply equally to all employees and may include requirements for clothing, hairstyles, facial hair, tattoos, piercings, and other appearance-related matters.
Candidates may request to review the dress code policy in the company's employee handbook for detailed requirements and exceptions.
Benefits
- Hourly Rate: $ 21.50
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Training
- Uniform Provided
- Referral Bonus
Because Pacific Aviation operates in the international section of Seattle-Tacoma International Airport, all employees must be able to obtain and maintain all required airport security credentials, including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review, credentialing process, or background check required by the airport, TSA, and/or U.S. Customs and Border Protection.”
- Ready to Take Off with Pacific Aviation? Apply Today!
- If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!
Equal opportunity and legal notices
These rules are in compliance with federal and state anti-discrimination laws, including Title VII of the Civil Rights Act, the American with Disabilities Act, and the Equal Pay Act. Reasonable accommodations may be required for religious beliefs, disabilities, or other protected categories unless such accommodations impose an undue hardship on the business.
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
From Pacific Aviation's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Airline Customer Service Agent SEA - English/Chinese Speakers role at Pacific Aviation, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
More at Pacific Aviation
All Pacific Aviation jobsCommon questions
Where is the Airline Customer Service Agent SEA - English/Chinese Speakers job at Pacific Aviation located?
This Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation is located in Seattle, WA. Always check Pacific Aviation's application page for specific state eligibility or relocation policies.
How do I apply for the Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation?
This listing links directly to Pacific Aviation's Workable application page. You can apply directly on Pacific Aviation's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.