Alcohol Compliance Supervisor - Isleta Amphitheater

The Role

Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues. Observes and documents any alcohol related issues. Assist with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.

Responsibilities

• Supervises the serving of alcohol by event day employees.
• Hold a pre-shift meeting to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility.
• Hold a post event meeting to review and discuss outcomes of the day’s event.
• Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations.
• Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards.
• Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication.
• Assist management with determining and communicating last call time for alcohol sales.
• Maintain a friendly, positive attitude and a professional demeanor.
• Interact with guests, volunteers and staff to ensure guest satisfaction.
• Perform other duties as assigned.

Qualifications

• Must have experience working in a fast-paced environment.
• Ability to interact with co-workers in a positive and professional manner.
• Excellent communication skills.
• Alcohol compliance experience or leadership oversight preferred.
• Must be proactive, self-motivated, organized and the ability to prioritize as needed.
• Must be detail oriented.
• Ability to work under pressure and adapt to change quickly.
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
• Must be able to obtain responsible alcohol service certifications.
• Ability to read, speak and write in English.
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have the ability to lift, push, pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs.

Additional information

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Qualifications

Education

Preferred

High School or better.