American Girl NYC - Asset Protection Associate (permanent/part time under)

The Opportunity

The American Girl New York City retail store is looking for a dynamic individual as a Seasonal Part-Time Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

What Your Impact Will Be

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees; lead by example.

What We're Looking For

• One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
• State specific license, is required.
• Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
• Must be available to work evening, weekend, and holiday shifts.

Pay and benefits

The hourly rate for this position is between $19.00 - $20.00.*

*Hourly rate is based on a candidate's education, skills and experience.

Additional Information

What It's Like to Work Here

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.