Amusement Service Technician
- Location
- Dubuque, IA
- Listed
- Today
Qualifications
- Great Customer Service
- High school diploma or equivalent
- Relevant experience preferred but not required - ATM, amusement, gaming or other electronic / mechanical aptitude (examples - HVAC, low voltage, cable, phone, internet, automotive)
- Ability to communicate effectively & follow written or verbal instruction
- Hiring for 8:30am-5pm
- Strong organizational, problem-solving, analytical skills
- Computer literacy helpful but not required
- Valid driver's license
- Frequently required to lift/push weights up to 50 pounds
Summary
The primary responsibilities of this position include, but are not limited to, maintaining and repairing ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.
Duties and Responsibilities
- Respond to and troubleshoot service calls for equipment repairs in a timely manner
- Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
- Provide exemplary customer service
- Manage inventory to ensure parts are available when repairs are needed
- Complete all necessary documentation for device entry and logs
- Perform auditing procedures on amusement devices, dispensers, and ATMs
#AEGaming
Base Pay Range
$20-$22/hour based on experience
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.
Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.
About Accel Entertainment
Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business.
Equal opportunity and legal notices
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
From Accel Entertainment's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Amusement Service Technician job at Accel Entertainment located?
This Amusement Service Technician position at Accel Entertainment is located in Dubuque, IA. Always check Accel Entertainment's application page for specific state eligibility or relocation policies.
How do I apply for the Amusement Service Technician position at Accel Entertainment?
This listing links directly to Accel Entertainment's Workday application page. You can apply directly on Accel Entertainment's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.