Analyst I, Falcon Complete (Remote, PST/MST)

About the role

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

About the Role

CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

This role is open to candidates located in either PST or MST timezones.

Am I an Associate Analyst, Endpoint Protection Team Candidate?

Do you have a passion for cybersecurity and a strong desire to build a career protecting organizations from the world's most sophisticated threats?

Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

Do you crave new and innovative work that actually matters to your customer?

Do you have a foundational background in Information Technology or Information Security that you're ready to put to work?

Do you excel at communicating clearly and professionally with customers and colleagues?:

Do you love working around like-minded, smart people who you can learn from on a daily basis?

Are you excited about the evolving role of AI in security operations, including AI models, prompt engineering, and agentic SOC workflows?

What You'll Do

• Deliver clear, concise, and professional customer communications as the primary first point of contact.
• Produce high-quality written and verbal communications, recommendations, and findings to customers and internally.
• Triage, investigate, and respond to security alerts across endpoint, identity, email, and cloud environments.
• Conduct tactical analysis of EDR telemetry, log sources, and forensic artifacts to identify the scope of compromise and support remediation efforts.
• Investigate suspicious Microsoft 365 activity, including business email compromise (BEC) and adversary-in-the-middle (AITM) attacks, contain the threat, and deliver actionable guidance to customers.
• Develop and improve processes for incident detection and the execution of countermeasures.

What You'll Need

Successful candidates will have training or knowledge in one or more of the following areas:

• Incident Handling: training or foundational knowledge in incident response processes, including the investigation of security events such as targeted threats, malware infections, and unauthorized access.
• Threat Landscape Awareness: foundational knowledge of attack vectors, threat actor tactics, techniques, and procedures (TTPs), including familiarity with frameworks such as MITRE ATT&CK.
• Operating System Fundamentals: understanding of Windows, Mac, and Linux operating systems, including typical Windows functionality such as the file system, registry, scheduled tasks, and running processes.
• Systems Administration: experience administering a network and troubleshooting issues such as general connectivity and authentication issues. Has an understanding of general IT architecture configurations in small to large networks.
• Network Analysis Fundamentals: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
• Identity Platform Awareness: familiarity with identity and access management platforms such as Okta, Microsoft Entra ID, Active Directory, and similar technologies commonly found in enterprise environments.
• Email Security Awareness: familiarity with Microsoft 365 security, including common attack patterns such as business email compromise (BEC) and adversary-in-the-middle (AITM) phishing.
• Third-Party Log Analysis: foundational understanding of log sources across cloud platforms, network devices, identity providers, email platforms, and other enterprise technologies to support investigation and triage within our NG-SIEM service offering.
• Incident Remediation: foundational understanding of targeted attacks and the ability to contribute to tactical and strategic remediation efforts for compromised organizations.
• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
• Programming/Scripting: experience or coursework in scripting languages such as Python, PowerShell, or Bash.
• AI Fundamentals: experience or demonstrated interest in utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Additionally, all candidates must possess the following qualifications

• Capable of completing technical tasks without supervision.
• Desire to grow and expand both technical and soft skills.
• Strong troubleshooting skills with a passion for solving complex technical problems.
• Ability to foster a positive work environment and attitude.

Requirements

• Must be willing to work 4x10 schedule, including a day on the weekend.
• Must be willing to work on site (hybrid schedule).

Education

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Applicants without a degree but with relevant work experience and/or training will be considered.

This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
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