Analyst II, Financial Crimes Compliance - Investigations

About the role

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role

As an Analyst II, Financial Crimes Compliance - Investigations, you will support investigations related to the Bank Secrecy Act (BSA), anti-money laundering (AML), fraud, and other financial crime risks. You will work closely with compliance, risk, operations, and business partners to review activity, document findings, and support timely case resolution. Your work helps protect Fiserv, its clients, and the financial system through effective risk identification and investigative analysis.

What you'll do

• Investigate potentially suspicious activity, onboard high-risk clients, and perform required periodic client reviews
• Conduct investigations into potentially suspicious activity, financial crime alerts, and referred cases using internal systems, research tools, and documented procedures
• Identify potential instances of money laundering, terrorist financing, or other suspicious conduct, determining appropriate next steps which may include preparing Suspicious Activity Reports (SARs) and/or Currency Transaction Reports (CTRs) as warranted.
• Document investigative steps, findings, and recommendations in a clear, accurate, and timely manner to support case quality and audit readiness
• Maintain case queues and complete assigned investigations within established service level agreements, quality standards, and regulatory requirements
• Analyze data and reporting outputs to identify trends, support investigative decisions, and contribute to continuous improvement of monitoring and review processes
• Support adherence to Financial Crimes Compliance program requirements, including policies, procedures, and recordkeeping expectations
• Recognize merchant acquiring red flags and detect irregularities in merchant or consumer behavior.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have

• 2+ years of experience in financial crimes investigations within a fintech environment, money services business or financial institution.
• Analytical and investigative experience, including transaction analysis, evidence collection, and pattern identification.
• Experience using case management systems, transaction monitoring platforms, Microsoft Excel, and research tools to document investigations and analyze activity
• Experience preparing narratives, summarizing findings, and communicating investigative results to internal stakeholders.
• Bachelor's Degree required.

Experience that would be great to have

• Professional certification such as Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Regulatory Compliance Manager (CRCM), or equivalent certification
• Master's degree, Juris Doctor, or equivalent combination of education, related experience and/or military experience
• Experience working with Canadian regulations and submitting Suspicious Transaction Reports (STRs).
• Experience with financial crime compliance systems, Power BI, and anti-money laundering transaction monitoring typologies and rules
• Experience tracking regulatory laws and changes (BSA, OFAC, NACHA, Payment Network rules and regulations) and proactively applying them to business processes and technology initiatives.
• Experience supporting investigations in a fast‑paced, structured environment, utilizing advanced analytical and research techniques, online research tools, and clear, well‑documented reporting.

How you'll work

• This role is on-site Monday through Friday in Berkeley Heights, NJ. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.
• You will work an assigned schedule of 9-5pm EST.

Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

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Salary Range $71,250.00 - $114,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).