Analyst, Operations
- Location
- Fort Lee, NJ
- Listed
- Today
What We're Looking For
We are actively seeking an Operations Analyst with a strong understanding of banking operations. In this role, the Operations Analyst will be responsible for ensuring that our partners maintain ongoing oversight of their merchants beyond initial underwriting. The Operations Analyst will also be responsible for maintaining consistency with established policies and procedures and will assist in ensuring compliance with changes in the Bank's strategy or LOBs and federal regulations.
Responsibilities
- Coordinate the operational activities to ensure compliance with all federal and state laws, as well as organizational policies, procedures, and processes, including (but not limited to) those related to, NACHA, The Clearing House, CARD Act, CARD BRAND rules, Regulation E, the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC) to mitigate any potential legal risks and prevent any unfavorable exposure to the Bank
- Provide support to cross functional teams in reviewing Third Party Agents to identify the opportunities and risks of the business; sets forth a plan for managing the line of business and controlling its risks; and considers the operational integrity as it relates to the Bank's policies and procedures
- Able to manage ad hoc project tasks and meet deadlines on project timelines
- Accurately assesses the impact of a critical/major incident and provides communication for distribution to appropriate parties with solutions on how to resolve the incident
- Working knowledge of traditional banking systems, for example: debit and credit card issuing, processing, settlement, ACH, wires, RTP and FedNow
- Conduct reviews and analysis to proactively identify required technical tasks/actions, issues, and risks
- Work with multiple systems to monitor, process, control, confirm and settle all daily transactions with accuracy and ensure successful reconciliation to fulfill banking operations obligations
Qualifications
- 3+ years of banking, risk, payment, and/or credit card industry experience including experience with Card Brand rules and regulations as they relate to disputes, compliance and oversight
- Experience working with high-risk merchant verticals and enhanced monitoring of higher risk merchant verticals preferred
- Excellent interpersonal and customer service abilities
- Ability to work effectively in a multi-task, high-volume environment
- Excellent organizational skills
- Strong problem-solving skills
- Ability to learn products /services and apply knowledge
- Excellent oral and written communications skills
- Ability to perform job functions accurately and with attention to detail
- Maintain confidential customer and Bank information in a responsible and secure manner
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range
$60,000.00 - $80,000.00
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple
to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
Equal opportunity and legal notices
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
From Cross River's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Analyst, Operations role at Cross River, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Analyst, Operations job at Cross River located?
This Analyst, Operations position at Cross River is located in Fort Lee, NJ. Always check Cross River's application page for specific state eligibility or relocation policies.
How do I apply for the Analyst, Operations position at Cross River?
This listing links directly to Cross River's Greenhouse application page. You can apply directly on Cross River's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.