Live Nation
Direct Workday career site

Ancillary Revenue Manager - Citizens Live at The Wylie

Location
Pittsburgh, PA
Listed
4 days ago

Job Summary

Who Are We?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Who Are You?

Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues, are you detail oriented, and do you like digging into concert data and metrics? If so, this is the Live Nation position for you.

The Job

The Ancillary Manager at Citizens Live at The Wylie will be responsible for leading the team that generates VIP Club upgrades, coat check, premier parking, fast lane, future ticket sales and other upsell revenue both before and during shows.

*Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.

What This Role Will Do

  • Schedule, oversee, and assist night of show upsell and coat check staff.
  • Communicate with and facilitate sales to clients via SevenRooms platform ahead of show days.
  • Oversee sale and inventory of venue-brand merchandise.
  • Communicate with the venue's core team about staffing, upsell availability, and overall execution of upsell programs during the show.
  • Coordinate with the box office manager to manage upsell inventory and troubleshoot any issues that arise with guests, upsell availability, or equipment.
  • Provide suggestions to venue leadership based on feedback from team and guests. Suggestions may include topics such as pricing strategies, best practices and team execution for both presales and day of show.
  • Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
  • Secure and reconcile day of show ancillary sales.
  • Handle payroll and tip input for upsell staff.
  • Other duties as assigned.

What This Person Will Bring

  • Understanding and utility of Chexology, SevenRooms, Square, and Arctics platforms.
  • Business acumen.
  • Data/metrics driven, innovative, and creative.
  • Knowledge of venue products and revenue opportunities
  • Love of being in our venues, with our Crew Members.
  • Ability to build relationships with diverse groups of people.
  • Excellent guest service and team building skills.
  • Ability to communicate with all levels of leadership.
  • Ability to work various, flexible hours, inclusive of nights and weekends.
  • Must be able to stand and walk for long periods of time, sometimes outdoors, in all weather conditions.
  • Must be able to lift up to 25 pounds.
Read the original posting

From Live Nation's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Ancillary Revenue Manager - Citizens Live at The Wylie job at Live Nation located?

This Ancillary Revenue Manager - Citizens Live at The Wylie position at Live Nation is located in Pittsburgh, PA. Always check Live Nation's application page for specific state eligibility or relocation policies.

How do I apply for the Ancillary Revenue Manager - Citizens Live at The Wylie position at Live Nation?

This listing links directly to Live Nation's Workday application page. You can apply directly on Live Nation's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.