Anesthesia Office Manager

About the role

Essential Anesthesia Management strives to create authentic partnerships with various medical and business professionals to deliver the highest quality anesthesia care to both patients and hospitals alike. EAM is a patient, and provider first organization that provides high-quality, customized healthcare solutions.

EAM boasts highly experienced anesthesia providers that service mainly hospitals, but also outpatient surgery center locations. Our company has experienced, and will continue to experience, rapid growth in the healthcare management industry. We are transitioning to internalizing clinical practice support functions to support this further growth.

General Description

Is responsible for the planning and coordinating of provider scheduling and administrative tasks on site at the hospital contract. Ensures that policies and procedures and ensures Anesthesia Department support.

Essential Duties and Responsibilities

• Provide support and orientation to new staff and residents/students for facilities
• Work with anesthesia director to ensure compliance, educational training and anesthesia meeting emails are sent to appropriate providers.
• Establish and maintain strong relations with Medical Directors, Administration, Managers, providers, nursing, and hospital personnel.
• Request new credentialing apps and send billing paperwork to new providers then making sure everything is sent to appropriate places, CVO, Ventra for billing, etc
• Ensure timely completion of fair and adequate provider schedules. Import schedules into MyStaffSchedule (MSS) for facilities and release to providers. Maintain the monthly provider schedules to assure all shifts are covered and schedules are up to-date on MSS at all times.
• Resolve call in a timely manner. Provide input into issues of staffing and productivity. Provide education to providers regarding scheduling policies.
• Provide administrative care and support of the department to include the Medical Directors, providers and support staff. Assist leadership team with back up support on operational issues. Communicate day-to-day operational issues with Directors, Administration and Managers.
• Finalize all schedules and submit accurate data by specified due dates and time lines to Operator/on call schedule, OB director and OR directors of all Ardent/Hillcrest facilities.
• Implement and maintain employee records
• Maintain communication with Credentialing, Enrollment and Payroll to insure providers are completed
• Ensure new hires are oriented, trained and new hire checklist is completed.
• Coordinate training/educational courses to include shadow/orientation shifts. Organize files, contracts and confidential paperwork. Maintain and send reminders to all providers regarding licensure expirations, credentials and compliance training.
• Ensure 100% provider compliance training completed in timely manner
• Perform other duties as assigned
• Work with the anesthesia providers picking yearly vacation, scheduling on MSS along with holiday call and daily schedule for facilities, anesthesiologist and CRNA's.
• Field phone calls for the anesthesia department and for billing

Core Competencies

• Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively.
• Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Writes clearly and informatively. Edits work for spelling and grammar. Varies writing style to meet needs. Presents numerical data effectively.
• Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner.

Physical Requirements and Skills

• This is a remote role, but must be located in NW Arkansas, with the ability to do local travel to hospital facilities
• Advanced proficiency in MS Office (MS Excel, Word, PowerPoint, and Outlook)
• Strong organizational skills
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Ability to work independently and as part of a team

Work Experience and Education

• 2-5 years experience in administrative role
• Bachelor's degree in business administration or a related field preferred