Animal Care Assistant I - Call Center

Jingdong

Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

Key Responsibilities

• Operational Supervision and Inspection: Lead operational inspections and special audits across Middle East countries and business functions. Conduct on-site assessments to identify gaps in operational management, process execution, and compliance with established standards.
• Corrective Actions and Closure Management: Establish and manage a structured inspection and corrective action mechanism, ensuring issues are assigned, tracked, rectified, and validated to achieve effective closure and continuous improvement.
• Operational Risk Management: Identify operational risks, management gaps, and control weaknesses. Strengthen operational oversight and risk prevention mechanisms to ensure effective implementation of operational standards, policies, and procedures.
• Process Optimization: Drive cross-functional process improvements and management enhancements based on inspection findings, promoting standardized operations, improved efficiency, and consistent execution across the region.
• Operational Analysis and Continuous Improvement: Prepare regular operational inspection reports, analyze recurring issues and management gaps, develop improvement plans, and promote best practices across countries and business teams.
• Job Requirements
• Education: Bachelor's degree or above in Logistics, Supply Chain Management, Operations Management, or a related field is preferred.
• Work Experience: At least 5 years of experience in logistics, supply chain, or operations management. Experience in regional operations management, operational supervision, or process improvement is preferred.
• Professional Expertise: Strong understanding of logistics operations and management processes, with proven capabilities in on-site inspection, issue identification, risk analysis, and process optimization. Able to independently conduct operational inspections and drive corrective actions.
• Project Management: Strong cross-functional coordination and project execution skills, with the ability to independently develop inspection plans, drive corrective actions, and evaluate improvement results.
• Analytical and Management Skills: Strong analytical, data analysis, and reporting skills. Demonstrates sound judgment, a strong sense of accountability, and a results-oriented mindset, with the ability to independently manage regional operational supervision activities.
• Language and Travel: Good English communication skills and willingness to travel across Middle East countries and work in a multicultural environment.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.