Application Tech Support Practitioner
- Location
- United States
- Listed
- Today
About the role
Project Role: Application Tech Support Practitioner
Project Role Description
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills
Service Desk Management
Good to have skills: NA
Minimum 2 year(s) of experience is required
Educational Qualification
15 years full time education
Summary
As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly.
You will leverage your exceptional communication skills to provide clarity and support, while also utilizing your in-depth product knowledge to design effective resolutions for any issues that arise. Your commitment to quality will be evident in every interaction, as you strive to maintain the integrity and performance of our applications.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Provide training and guidance to junior team members to enhance their skills and knowledge.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with ITIL framework.
- Strong understanding of incident management processes.
- Familiarity with ticketing systems and customer relationship management tools.
- Ability to analyze and troubleshoot application issues effectively.
Additional Information
- The candidate should have minimum 2 years of experience in Service Desk Management.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment.
We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences.
We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.
Equal opportunity and legal notices
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
From Core Compete's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
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Where is the Application Tech Support Practitioner job at Core Compete located?
This Application Tech Support Practitioner position at Core Compete is located in United States. Always check Core Compete's application page for specific state eligibility or relocation policies.
How do I apply for the Application Tech Support Practitioner position at Core Compete?
This listing links directly to Core Compete's Workday application page. You can apply directly on Core Compete's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.