Area Manager

About the role

Looking to build your career and design your future? You have come to the right place.

Summary

The Area Manager is responsible for overseeing the installation of flooring and countertop trades on residential construction job sites. This role ensures accurate material tracking, quality workmanship, schedule adherence, and high levels of service to both internal and external customers. The Area Manager operates across multiple builder communities and supports field management teams, builder communication, and jobsite performance.

Essential Functions

Level I - Field Operations Oversight

• Oversee installation activities and field operations across all assigned trades and product lines
• Ensure construction schedules are followed and milestones are met
• Supervise multiple builder communities
• Serve as the primary point of contact for builder area managers and site leadership

Level II - Territory and Team Management

Includes all Level I responsibilities, plus

• Manage and lead a team of field managers across a defined territory
• Provide onboarding, training, and ongoing support to new and existing field managers
• Execute HR responsibilities, including performance feedback and coaching

Level III - Advanced Builder Relations and Problem Solving

Includes all Level II responsibilities, plus

• Maintain strong daily communication with builders and customer representatives
• Resolve jobsite production issues, delays, and schedule conflicts
• Navigate escalated issues in homeowner-occupied homes
• Represent the company in problem-solving discussions with builders and site leadership

Skills and Qualifications

Level I - Entry-Level Management

• 2+ years of experience in residential construction, preferably flooring
• Clean driving record and valid driver's license
• Proficiency in tablets, smartphones, and basic business software
• Effective communication skills with builders, crews, and internal teams
• Basic math and measurement skills, including square footage and linear calculations
• Ability to interpret builder plans, safety procedures, and operational instructions
• Strong decision-making, judgment, and adaptability in changing field conditions
• Conflict resolution and customer service mindset
• Must be dependable, responsive, and team-oriented

Level II - Supervisory Experience

Includes all Level I qualifications, plus

• 2-4 years of leadership experience in construction or related field
• Demonstrated experience in managing multiple trades: tile, wood, vinyl, carpet, countertops
• Strong skills in identifying and solving field production challenges
• Ability to support and troubleshoot customer issues in both new and occupied homes

Level III - Senior-Level Management

Includes all Level II qualifications, plus

• 4+ years of multi-trade construction experience in a leadership capacity
• High-level relationship management skills with builder leadership and site teams
• Ability to lead strategic territory operations and resolve complex site issues

Work Environment & Physical Requirements

• Work is performed at both residential construction sites and branch office locations
• Frequent walking, standing, bending, stooping, and navigating active job sites
• Ability to sit or stand for extended periods (8+ hours)
• Occasional lifting, carrying, and use of handheld devices or tools

Additional information

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!