Asset Recovery Specialist
- Location
- Greenfield, IN · Hybrid
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- debt collection
- customer communication
- payment negotiation
Also useful
- collections
- customer service
- retention
About the role
Recovery Specialists are responsible for contacting customers with overdue accounts, and resolving balances through calling, texting, and emailing customers using provided tools and templates. These specialists are also asked to visit customers to provide pickup services in their geographical regions. The position requires consistent follow-up, accurate record keeping, and clear communication.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and SMS.
- Manage active customer cases, ensuring all follow-ups and resolutions are completed accurately and on time.
- Follow set procedures to negotiate and arrange payment
- Document all outreach and outcomes accurately
- Escalate accounts as needed
- Meet daily contact and resolution targets
Requirements
- Clear and professional communication skills
- Comfortable making phone calls and handling objections
Why Work with Fragile?
Be part of a rapidly growing company.
- Opportunities for growth within a fast-paced startup environment
- Position is Hybrid
- Travel meals and reimbursements
- About Company ---
Fragile is a hyper-growth startup redefining the way people access consumer hardware through seamless rentals. Our platform makes premium technology—such as home robotics, smart home devices, wearable technology, gaming PCs, and more—accessible and affordable with flat monthly rates and no long-term commitments.
At Fragile, we thrive in a fast-paced, collaborative environment where operations blend the energy of a technology office with the hands-on nature of a warehouse. Our team is driven, focused, and dedicated to scaling a category-defining business. We work with intensity and passion from our office in North Mission, shaping the future of hardware rentals.
From Fragile's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Asset Recovery Specialist role at Fragile, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Asset Recovery Specialist job at Fragile located?
This Asset Recovery Specialist position at Fragile is located in Greenfield, IN (Hybrid). Always check Fragile's application page for specific state eligibility or relocation policies.
What qualifications are required for Asset Recovery Specialist at Fragile?
For the Asset Recovery Specialist role, Fragile highlights experience with debt collection, customer communication, payment negotiation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Asset Recovery Specialist position at Fragile?
This listing links directly to Fragile's Rippling application page. You can apply directly on Fragile's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.