Assistant Director of Student Support, CIE

Job Summary

The Assistant Director of Student Support and Leadership supports the Center for Intercultural Engagement's (CIE's) efforts to strengthen resources of care and advance belonging, persistence, and success for students at Northeastern University, with particular attention to first-gen, undocumented, and low-income students (FUNL) and students with intersecting identities.

Reporting to the Associate Director, this position collaborates with the Director and Associate Director team to implement student-centered programming, coordinate student care and referral pathways, and support CIE's FUNL and student care portfolio. Under the Associate Director's direction, the Assistant Director supports the cross-sharing of leading practices and partners with colleagues across the Cultural Centers to build shared knowledge and consistent care. The Assistant Director advances cultural literacy and care by making resources, mentorship, and community accessible to all students.

The role also holds shared responsibility for program assessment, operational processes, and student employee supervision, and contributes to signature events such as First-Gen Week and First-Gen Graduation. The Assistant Director provides direct student support through mentorship, advising, and referrals in partnership with Center staff.

The CIE is embedded within Northeastern University's Cultural and Spiritual Life unit, which is dedicated to the support, celebration, and advancement of cultural identity and affinity. The CIE's programming aims to foster communal traditions and intersectional identities, advance intercultural dialogue and community-building skills, and promote holistic growth. It also seeks to build bridges with local, national, and global communities; promote wellness through self-care practices; and advance civic engagement as students work to build a more just, peaceful, and sustainable world.

This position requires significant involvement in evening and weekend programs and events.

Qualifications

• Bachelor's degree in a related field and 1-3 years of experience working with diverse or socially vulnerable populations-or an equivalent combination of education and experience.
• Experience providing student support or advising, including making warm referrals to campus and community resources.
• Experience working across multiple departments, centers, or units on collaborative programming or student support initiatives.
• Experience supporting first-generation, undocumented, low-income, or other underrepresented student populations.
• Experience training, supervising, and mentoring student staff or peer leaders.
• Experience with program assessment, data collection, and evaluation methods.
• Experience planning and executing large-scale events and signature programs.

Responsibilities Include

• Provide direct, one-on-one support and mentoring to students, with particular attention to first-gen, undocumented, and low-income students and those with intersecting identities, and initiate referrals to campus resources as appropriate.
• Support the planning and execution of CIE's FUNL programming and signature events, including First-Gen Week and First-Gen Graduation, from ideation through assessment.
• Assess, evaluate, and document programs and services.
• Position Type
• Student Services
• Additional Information

Additional information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Pay and benefits

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

Compensation Grade/Pay Type: 107S

Expected Hiring Range: $53,615.00 - $75,728.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.