Assistant General Manager

About the role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As an Assistant General Manager at JLL, you will step into a dynamic, high-impact role managing one of Miami's most prestigious Class A office towers—a architectural landmark in the heart of the city's downtown. This isn't just any property: imagine overseeing a sophisticated workspace where cutting-edge amenities, white-glove tenant services, and an unrivaled location converge to create an exceptional environment for the city's most influential companies.

You'll be an essential leader on the Property Management Team and trusted to step in seamlessly stepping when the GM is not available. You will build lasting relationships with an elite tenant community that expects—and deserves—nothing less than excellence. Working alongside trusted vendor partners and expert engineering teams, you'll master the art of operational precision while developing sharp financial acumen through hands-on reporting and analysis.

This is more than a job—it's your launchpad. If you're ready to accelerate your career in property management with one of the industry's most respected firms, this role offers the perfect blend of mentorship, challenge, and opportunity to propel you toward leadership at JLL.

What your day-to-day will look like

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Required qualifications

• 1-3 years of experience in commercial property management, real estate, customer service, administrative support, or a related field.
• Basic understanding of budgeting, invoicing, and financial reporting processes.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong problem-solving abilities and a proactive approach to service and operations.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Ability to build positive relationships with tenants, vendors, and internal stakeholders.

Preferred qualifications

• prior experience supporting commercial real estate or property management operations.
• Familiarity with property management software such as Yardi, MRI, Angus, or similar platforms.
• Interest in sustainability initiatives and commercial real estate operations.
• Working knowledge of Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Professional certifications or coursework in property management, real estate, or sustainability are a plus.

Additional information

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site –Miami, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Benefits

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.