Assistant General Manager

About the role

This is a full-time opportunity.

This is an on-site role in San Francisco, CA.

About this Position

We are seeking an Assistant General Manager to support daily operations at a residential property. This role provides administrative coverage in the General Manager's absence, ensures strong customer service, and helps maintain a safe and welcoming environment. You will support front desk operations, scheduling, and site administration in a fast-paced, community-focused setting.

Job Responsibilities

• Assist with tenant communication, bookkeeping, reporting, and office administration.
• Schedule and coordinate desk clerk coverage; maintain and update monthly schedules.
• Provide regular front desk coverage and relief coverage as needed.
• Approve site expenses, support payroll, and resolve emergent issues when the GM is unavailable.
• Track occupancy, process invoices, and support leasing, move-ins, and move-outs.

Job Skills/Requirements

• Minimum 1 year of experience in customer service, administration, or property support.
• Strong verbal and written communication skills; bilingual Spanish is a plus.
• Proficient in Microsoft Office Suite; Salesforce experience preferred.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Flexibility to support emergencies or on-call needs as required.

Additional Information

• Full-time, 40 hours per week; overtime as approved by management.
• On-site role supporting residential operations.
• Opportunity to make a meaningful impact in a mission-driven environment.
• Collaborative team culture with opportunities to grow skills and experience.

Pay Range

• Pay Range: $26-28/hour