Assistant Manager (01560) - 9511 Lackland Rd

About the role

We're looking for an enthusiastic and dedicated Assistant Manager to join our team at our Overland, United States location. As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our store while delivering exceptional customer experiences. This is an excellent opportunity to develop your leadership skills in a dynamic, fast-paced environment where your contributions directly impact our team's success and customer satisfaction.

• Oversee daily store operations and manage shifts effectively to ensure consistent service delivery
• Lead, motivate, and support team members to achieve performance goals and maintain high morale
• Handle cash management and financial transactions with accuracy and transparency
• Ensure high standards of food quality, safety, and sanitation are maintained at all times
• Provide excellent customer service and resolve customer inquiries or concerns with empathy and professionalism
• Train and develop new team members, fostering a culture of continuous improvement and growth
• Manage inventory levels, analyze stock data, and place orders as needed to optimize operations
• Maintain a clean, organized, and welcoming work environment that reflects our brand standards
• Collaborate with the store manager to implement company policies, procedures, and strategic initiatives
• Analyze operational metrics and identify opportunities for improvement to drive efficiency and profitability
• Contribute to creating a positive, inclusive, and productive work atmosphere where all team members feel valued
• Assist in scheduling and coordinating staff to ensure adequate coverage during peak and off-peak hours

Qualifications & Requirements

• Proven experience in a leadership or supervisory role, preferably in the food service industry
• Strong customer service skills with a friendly, professional, and empathetic demeanor
• Excellent money management abilities and proficiency with basic mathematical calculations
• Demonstrated ability to multitask and thrive in a fast-paced, high-pressure environment
• Effective communication and interpersonal skills with the ability to collaborate across all levels
• Strong problem-solving abilities and keen attention to detail in all tasks
• Solid knowledge of food safety regulations, practices, and sanitation standards
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Physical capability to lift up to 25 pounds regularly and stand for extended periods
• Proficiency in using point-of-sale (POS) systems and basic computer skills
• Experience with inventory management and order placement
• Demonstrated ability to train, mentor, and develop team members
• High school diploma or equivalent (preferred)
• Strong organizational and time management skills
• Analytical mindset with the ability to interpret operational data and metrics
• Assertive yet supportive leadership style that motivates and inspires team performance

Additional Information

All your information will be kept confidential according to EEO guidelines.