Assistant Manager (02900) - 407 E University Ave

About the role

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our location on 407 E University Ave in Urbana, United States. As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store's success.

• Oversee daily store operations and ensure efficient workflow
• Manage and motivate team members to maintain high performance standards
• Handle customer inquiries and resolve issues promptly and professionally
• Assist in training and developing new team members
• Manage cash handling and financial transactions accurately
• Maintain a clean and organized work environment
• Implement and enforce company policies and procedures
• Assist in inventory management and stock control
• Collaborate with the store manager to achieve sales targets and improve store performance
• Ensure compliance with food safety regulations and quality standards
• Respond to and address customer feedback to improve overall satisfaction
• Assist in creating staff schedules and managing employee hours

Qualifications & Requirements

• Proven experience in customer service, preferably in the food service or retail industry
• Strong leadership skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Proficiency in cash handling and basic math skills
• Ability to multitask and work efficiently in a fast-paced environment
• Demonstrated problem-solving skills and decision-making abilities
• Knowledge of food safety regulations and practices
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Proficiency in using point-of-sale systems and basic computer applications
• High school diploma or equivalent; additional education or training in business management is a plus
• Food handler's certification or willingness to obtain one
• Positive attitude and commitment to delivering exceptional customer experiences

Additional Information: What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:

*Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.

• *A clean driving record and the ability to pass a Motor Vehicle Record check.
• Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there.
• You will also need access to reliable vehicle that is insured and have a valid driver's license

*A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.

• *Our stores are open 365 days a week.
• Yes, that's right even on the weekends and the holidays; that's when we are busiest!
• While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.

*You have to be at least 18 years old.

• You'll be working for a company that is fun and flexible.
• Not to mention, its work experience you will rely on for a long time to come.
• You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world.
• Go on, boss, show us what you've got.
• Apply now!