Assistant Manager(04956) - 586 new brunswick ave

About the role

We are seeking a professional and organized Assistant Manager to join our team at our Perth Amboy, United States location. In this role, you will play a key part in supporting daily operations, leading a team of associates, and ensuring exceptional service delivery. The Assistant Manager will work collaboratively with senior management to drive operational excellence, maintain high performance standards, and foster a positive work environment.

• Supervise and support team members, providing guidance, feedback, and coaching to ensure optimal performance and professional development
• Assist in scheduling, training, and onboarding of new staff members to maintain consistent service quality
• Monitor daily operations and implement process improvements to enhance efficiency and productivity
• Handle customer inquiries and resolve issues professionally and promptly, escalating complex matters when necessary
• Maintain accurate records, reports, and documentation related to team performance, inventory, and operational metrics
• Enforce company policies and procedures while maintaining a fair and supportive approach to staff management
• Collaborate with management to develop and execute strategies that meet organizational goals and objectives
• Identify and address performance gaps through constructive feedback and performance reviews
• Assist in inventory management, stock control, and ordering processes as needed
• Contribute to a positive workplace culture by promoting teamwork, communication, and mutual respect

Qualifications & Requirements

• Proven experience in a supervisory or assistant management role (minimum 2-3 years)
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent communication and interpersonal skills
• Exceptional organizational and time management abilities
• Problem-solving skills with a proactive and solution-oriented mindset
• Customer service orientation with a commitment to delivering quality experiences
• Proficiency in basic computer skills and familiarity with point-of-sale systems or relevant software
• Ability to multitask and work effectively in a fast-paced environment
• Conflict resolution and mediation skills
• Preferred: Experience in retail, hospitality, food service, or operations management
• Preferred: Knowledge of inventory management and data analysis
• Preferred: Experience with staff training and development programs