Assistant Manager

Overview

The Assistant Manager supports the Store Manager in driving store performance, team development, and operational excellence. This role oversees daily operations, motivates staff, and ensures a high level of customer service to achieve company goals in a fast-paced environment.

Key Responsibilities

• Support Store Manager in achieving sales goals and business objectives
• Uphold visual merchandising standards and support promotional initiatives
• Train and coach staff on sales techniques, product knowledge, and service standards
• Manage inventory, including counts and control procedures
• Enforce safety, security, and company policies
• Supervise team performance, provide feedback, and maintain operational consistency
• Support omni-channel sales and fulfillment
• Assist with store events, sales, and daily operations
• Serve as backup to Store Manager and handle administrative tasks as needed

Skills & Requirements

• Minimum 1-2 years experience managing in a similar role
• Positive, outgoing, and encouraging attitude!
• Professional appearance, must follow AVN presentation standards
• Strong communication, leadership, and interpersonal skills
• Attention to detail and organizational ability
• Analytical and computer skills
• Flexible availability, including weekends and holidays

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate

Benefits

• Medical, Dental, Vision
• Paid Time Off (PTO)
• Pet insurance
• 401K
• Generous employee discount
• Friends and family discount
• Free fitness classes at our Santa Monica RIDE studio
• Generous discount on all Dreamland events, food and beverage
• Travel opportunities for national events, festivals, and store build-outs

This job description is not exhaustive, and you may be required to carry out other duties as requested.