Assistant Manager - Custodial Services

Announcement of Position Vacancy

FLSA Status: United States of America (Exempt)

Compensation

$55,000 - $59,000

Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!

Colorado Mesa University Core Values

• Love - Extending oneself for nurturing the growth of self and others
• Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill
• Courage - Taking risks in the pursuit of new possibilities
• Humility - Suspending one's ego and pride to recognize that no idea is perfect and being open to the input of others
• Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity
• Curiosity - Cultivating awe and exploring the unknown
• Power - The strength to act collaboratively with individual agency to achieve our goals

Section Ii - the Seat

At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well-being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the "right seats" in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats.

Supports custodial services across academic, auxiliary, administrative, and residence life facilities. Reports to the Environmental and Custodial Services Manager and assists with supervision, training, supervisor support, and overall team operations involving 60+ regular employees and 50+ student employees.

Custodial supervisors report directly to the manager. The assistant manager coordinates with supervisors to support consistent service, staff development, work-order completion, and special projects. Assists with staff scheduling when the manager is unavailable, within delegated authority.

Overview and Role Scope of Team And/or Tasks

Supervisor and team support: Work alongside supervisors to coordinate daily priorities, address operational needs, and support communication across custodial teams. Refer matters requiring managerial approval to the manager.

Scheduling and coverage: Assist with staff schedules and coverage when the manager is unavailable. Coordinate student training and scheduling with supervisors and help schedule special projects with assigned staff.

Student interviews: Schedule student employee interviews, participate in interviews, and provide input through the established hiring process.

Training and inspection support: Provide training in cleaning techniques and equipment operation as needed, and coordinate orientation and continuing staff development with supervisors. Help provide inspection training and reinforce cleaning practices that support APPA Level 3 expectations.

• Performance documentation: Assist the team with documenting performance improvement plans and corrective action plans. Maintain accurate, confidential records and follow established university procedures.
• Work orders and special projects: Help coordinate, prioritize, and track custodial work orders in Halo. Communicate assignments and project schedules with supervisors and staff, monitor progress, and report on completion or delays.
• Equipment repair monitoring: Help monitor repair status, follow up on progress, and communicate equipment availability and service interruptions to the manager and supervisors.
• Invoice assistance: Assist with submitting supplier invoices for payment through established university processes. Refer discrepancies and approval questions to the appropriate manager or office.
• Team and campus communications: Update custodial team communications and provide campus contacts with work-order and special-project scheduling updates as assigned.
• Safe operations: Reinforce established chemical, equipment, and workplace safety procedures during training and operational support. Communicate observed hazards and concerns promptly to supervisors and the manager.

Accountability to Results

• Operational coordination: Scheduling support and project assignments are communicated clearly with supervisors; coverage concerns and barriers are elevated promptly.
• Training consistency: Student and staff training is coordinated with supervisors, and inspection training helps teams apply APPA Level 3 expectations consistently.
• Work completion: Work-order and special-project progress is tracked, and completion, delays, and unresolved needs are communicated to the responsible supervisor or manager.
• Equipment availability: Repair status is monitored and communicated so supervisors can plan around unavailable equipment.
• Accurate documentation: Performance-plan documentation and supplier invoice submissions are complete, accurate, and handled through established processes.
• Reliable communication: Custodial team updates and assigned campus communications are timely, clear, and consistent with the managers direction.

Owned

• Student interview scheduling and participation
• Staff and student training coordination with supervisors
• APPA Level 3 inspection training support
• Work-order and special-project coordination
• Equipment repair-status monitoring
• Supplier invoice submission assistance
• Custodial team and assigned campus communications

Contributor

• Staff scheduling when the manager is unavailable
• Performance improvement and corrective action documentation

Capacity Requirements

• Ability to support a large custodial team, work collaboratively with supervisors, and provide clear training and operational guidance while respecting established reporting relationships.
• Ability to coordinate schedules, student interviews, training activities, work orders, and special projects across multiple facilities and changing priorities.
• Working knowledge of custodial equipment, safe cleaning-chemical use, cleaning methods, floor care, and APPA Level 3 inspection expectations.
• Ability to use Microsoft Word and Excel and Halo work-order management and university communication, invoice, and personnel-documentation tools; maintain accurate and confidential records.
• Ability to monitor repair progress, identify service barriers, and communicate matters requiring the manager's decision.
• Ability to apply CMU values through respectful communication, staff development, collaborative problem solving, and continuing professional learning.

Required

• Degree from an accredited four-year college or university and two years of supervisory experience; OR two years of supervisory experience plus four years of experience in facilities maintenance, operations, or cleaning in an educational, commercial, or institutional organization as a substitute for the degree.
• Demonstrated ability to supervise students and regular employees. Working knowledge of custodial equipment and the safe use and application of cleaning chemicals. Demonstrated proficiency in Microsoft Word and Microsoft Excel. Must possess and maintain a valid Colorado driver's license.

Preferred

• Demonstrated proficiency in Halo for work-order management. Demonstrated commitment to lifelong learning.

Language Skills

• Ability to read and interpret safety data sheets, product labels, cleaning procedures, equipment instructions, and university requirements.
• Ability to prepare training materials, work instructions, inspection reports, and clear written and verbal communications.
• Ability to provide clear training and respond effectively to managers, supervisors, employees, faculty, staff, students, and campus contacts.

Reasoning Ability

Ability to identify problems, gather and evaluate information, establish priorities, and select practical solutions. Interpret written, oral, diagram, and schedule instructions; adjust staffing and resources when conditions change; and recognize issues requiring escalation.

Physical Demands

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Work takes place in occupied university facilities, residence halls, service areas, offices, and outdoor travel between assigned buildings.
• The employee may occasionally encounter wet or humid conditions, moving mechanical parts, fumes of cleaning chemicals, and outside weather conditions.
• Appropriate training, protective equipment, and safe work procedures are required.
• Noise is usually moderate and may increase during equipment operation or events.

How to Apply

Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

• Cover letter
• Resume
• Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be required upon hire)

Additional information

Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education.

Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Applicant must be able to verify U.S. employment eligibility. Women and minorities are encouraged to apply. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and the type of accommodation needed.